Air Carrier pilot reported PSP airport does not have a digital ATIS and the voice communication does not state which approach and/or runways are in use. The pilot states this makes it difficult to determine which approach to setup and brief.

Date: 2022-08 · Aircraft: Commercial Fixed Wing · Phase: approach

Anomalies: atc-issue-all-types|ground-event-encounter-other-unknown|no-specific-anomaly-occurred-unwanted-situation

Synopsis

Air Carrier pilot reported PSP airport does not have a digital ATIS and the voice communication does not state which approach and/or runways are in use. The pilot states this makes it difficult to determine which approach to setup and brief.

Narrative

Palm Springs does not have a digital ATIS. On their voice ATIS; they also do not say which approach is in use. In our case; the winds were calm; so we had to guess which approach we would get. Flying into Palm Springs; we asked the previous two Controllers what approach Palm Springs was using. They had no information. If you fly the RNAV (RNP) Z Runway 13R; you cross SBONO at 9;000. If you fly the RNAV Visual 13R; you cross SBONO at 7;000. Without any information on what to expect; pilots get to guess which altitude to set. In previous flights; I have contacted Approach only to find out they are on Runway 31L; and now we are high and fast for that approach. As a result of all this; pilots have no clue what is going to happen at Palm Springs until the first time they contact Approach Control. Since there is a mountain on the east side of the field; this handoff comes late if you are arriving from the east. When we contacted the Approach Controller; he said 'Proceed outbound for the visual approach to 13R; call the field in sight.' My FO (First Officer) asked him if the meant the charted RNAV Visual Runway 13R. The Approach Controller was very condescending and rude; and repeated that we 'Call the field in sight.' It was at night and we were unfamiliar. I got on the radio and told him we were not familiar and that we were set up to fly the RNAV (RNP) to 13R. He let us fly that approach; but he vectored a commuter in front of us; and told us to maintain 4;000 ft.; which set us up to be high and fast on the approach. Again; he was very condescending with us. All of this could have been avoided if we had been provided with information prior to contacting Approach Control.Palms Springs needs a digital ATIS. On the digital ATIS; they need to clearly tell crews which approach to expect. Tucson and Santa Barbara have the same problem.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.