Air Carrier Flight Attendant reported the smell of electrical and burning plastic filling the cabin right after takeoff. The flight diverted with the assistance from ATC. The aircraft landed safely and proceeded to the gate followed by the ARFF.

Date: 2022-09 · Aircraft: EMB ERJ 170/175 ER/LR

Anomalies: aircraft-equipment-problem-critical|flight-deck-cabin-aircraft-event-smoke-fire-fumes-odor

Synopsis

Air Carrier Flight Attendant reported the smell of electrical and burning plastic filling the cabin right after takeoff. The flight diverted with the assistance from ATC. The aircraft landed safely and proceeded to the gate followed by the ARFF.

Narrative

During takeoff; I was alerted by the strong smell of fumes that smelled like burning plastic/wiring; which caused me to immediately visual access my galley and the cabin from my jumpseat. As we climbed; I called the A FA (Flight Attendant) on the inter phone; to question if they also smelled the fumes. She told me that she did and thought that it was the smell of smoke from perhaps the pacs or jet fuel burn off but was worried since I also smelled it. I told her 'it smells as if somethings burning and we should alert the CA (Captain)'. We called the pilots on the inter phone and told them that there is a smell of something burning and was told that the fumes had also spread to the cockpit. Me and the other FA; got out of our jump seats and began to physically and visually access the Lavs; galleys; and cabin; including the panels that run across the ceiling and overhead bins with the backs of our hands to check for a possible heat source since there was no appearance of smoke. As we climbed further that smell began to dissipate. The Flightdeck notified us that they had [advised ATC] and we would be landing in the nearest airport. An announcement was made that we would be making a landing back in ZZZ due to the smell of fumes in the aircraft; with instructions to remain seated; and that we would be met by firetrucks. After landing in ZZZ; the fire department accessed us and then marshaled us into a gate; where we deplaned; and waited for the Fire Fighters and Maintenance.Management called and I explained to them the events. I said that 'I am currently okay but I am currently mentally exhausted!'The crew decided once adrenaline began to decline that it would be safer if the internal and external passengers if we called in fatigued.We coordinated with Crew Scheduling and was removed from the trip.

Second reporter narrative

Our flight took off from ZZZ1 and immediately diverted to ZZZ. I was not ACARSed or notified about this; of course the Pilot probably had no time to message me about it dealing with the situation. After he landed and he called me and let me know that there was a smoke was smell in the cockpit. So they [advised ATC] and told me that fire and rescue was present and that they saw no smoke. Everyone was okay and they got to their gate and took the aircraft out of service. Since landing it has been put out of service. Maintenance has a note of 'HAS HISTORY OF SMELL IN CABIN/COCKPIT ON TAKEOFF.'Basically; this has happened with this aircraft before with other people from what I am told. Even Maintenance has said there is a history of if happening in that aircraft. Something needs to be done about that.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.