B777 Captain reported momentary loss of aircraft control after experiencing severe turbulence at cruise altitude.
Synopsis
B777 Captain reported momentary loss of aircraft control after experiencing severe turbulence at cruise altitude.
Narrative
We were already experiencing continuous Moderate turbulence; the Flight Attendants (FA) were seated for about 1 min when we encountered severe turbulence. Fortunately every one was seated; the cabin was already mostly cleaned up. All passengers had their seat belts on. Aircraft weight was 733;000 lbs. M 0.82; FL300. We experienced momentary loss of aircraft control; significant airspeed fluctuations; including intermittent stick shaker. Several objects in the flight deck hit the ceiling; and significant pull on the seat belts. I came close to hitting my head on the control wheel from a sitting position. No aircraft limitations were exceeded; speed or bank limits.Fortunately; there were no injuries; and the aircraft did not seem to be damaged. The cabin was also intact; no damage other than some spilled drinks and broken glasses. After informing dispatch of our situation; and announcing the encounter on frequency; we determined it was safe to continue to ZZZZ We did consider a divert back to ZZZ; or possibly ZZZ1; but decided it was safe to continue. Dispatches first reaction was very disappointing. He asked us a couple of times if it was really severe turbulence; and asked us to read the manual's definition of severe; like he didn't believe us. Got essentially the same message from Maintenance Control; was it really severe? Yes; unequivocally. In XX years of flying; I have never experienced severe turbulence till this flight. There was never a question about the integrity of the plane; just got the plane really beat up. The radar was on; no weather was observed. Clear air turbulence; unforecast. No suggestions.We did have 1 PIREP from an A330 further N on the ZZZ1 tracks also experienced severe turbulence; but it was not near our route of flight. In the end; I was disappointed of dispatches response; as well as maintenance. It was like they really didn't want us to use the severe turbulence descriptor; because the inspection it triggers. Not the response I was hoping for. Not; is everyone ok; or is the plane ok. But was it really severe?
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.