Part 107 UAS pilot reported they were flying the UAS back to its landing location when it struck a set of power lines. The UAS remained in the power lines and the power company was notified.
Synopsis
Part 107 UAS pilot reported they were flying the UAS back to its landing location when it struck a set of power lines. The UAS remained in the power lines and the power company was notified.
Narrative
We were flying a commercial real estate photo job and during ascent to return to home overhead power lines were impacted and drone was tangled in power lines. No power issues were apparent; and the utility company was contacted immediately. Utility company has confirmed the situation on-site and will retrieve UAS when a bucket truck is available.Remote Pilot In Command (RPIC) and Visual Observer (VO) were not communicating at the highest level possible; and RPIC did not accurately estimate the location of the power lines when ascending. Additionally; flight crew did not continue awareness after initial site survey and accurately assess overhead hazards. Complacency was the main contributing factor to this incident; and RPIC and VO have worked together for significant flight hours and felt comfortable with past results.RPIC was not located close enough to the VO to receive information in a timely manner and missed the VO's verbal warning due to background noise in the area. VO exhibited signs of distraction and complacency as well; and both parties should have worked together to keep awareness and communication at a higher level.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.