ACR DISPATCHER PLANS OVERWATER RTE FOR NON-OVERWATER EQUIPPED ACFT.

Date: 1992-06 · Aircraft: Large Transport; Low Wing; 2 Turbojet Eng · Phase: ground

Anomalies: deviation-discrepancy-procedural-far|other-unspecified

Synopsis

ACR DISPATCHER PLANS OVERWATER RTE FOR NON-OVERWATER EQUIPPED ACFT.

Narrative

I DISPATCHED A FLT SEA-ANC; OPERATED BY A NON-OVERWATER EQUIPPED LGT ON A ROUTING WHICH WAS OVERWATER. FLT PLAN WAS FILED FOR ROUTING SEA..TOU.J501.2ES..KATCH.B453.MDO.YESKA 1.ANC. CREW CAUGHT THE ERROR AND REFILED THEMSELVES OVER A LEGAL ROUTING; AND DID NOT FLY THIS ROUTING. THIS PROBLEM AROSE DUE TO A NUMBER OF CONTRIBUTING FACTORS -- 1) I AM A RESERVE DISPATCHER; WORKING BOTH DOMESTIC AND INTL RULE FLTS; WORKING PARTICULAR SECTORS/RTES ON AN INFREQUENT BASIS. HAVE RARELY WORKED THIS DESK; GOT 'BEHIND THE PWR CURVE' WITH MY WORKLOAD; AND RUSHED MYSELF INTO CAUSING THIS ERROR; AND NOT CORRECTING IT -- ONLY DISCOVERED IT AFTER THE FLT WAS ON GND AT ANC. 2) WORKLOAD ON DESKS IS BEING CONSTANTLY AND GRADUALLY INCREASED -- WHICH MAY BE OK FOR SOMEONE WORKING A DESK EVERY DAY; BUT WORKING IT INFREQUENTLY AND THE RESULTANT UNFAMILIARITY WITH ROUTINGS; ETC. FOR A RESERVE DISPATCHER RESULTS IN POTENTIAL TO 'GET BURIED' AND MORE LIABLE TO MAKE MISTAKES SUCH AS THIS. 3) CENTRALIZED WT AND BAL PEOPLE DID NOT FURNISH ME WITH 0 FUEL WT FOR THIS FLT UNTIL 1 1/2 HRS PRIOR TO DEP -- SHOULD BE 2 1/2 HRS BEFORE -- SO I BEGAN DEALING WITH A COUPLE OF OTHER VERY FUEL CRITICAL FLTS WHILE I WAITED FOR THIS ZERO FUEL WT -- AND SO WHEN THE ZERO FUEL WT. ARRIVED; IT WAS A RUSH TO GET THE DISPATCH RELEASE DONE. HAD TO WORK OUT ROUTING; FUEL BURN; ETC. QUICKLY. IN TODAY'S ENVIRONMENT OF FUEL ECONOMY; COMPANY HAS EMPHASIS ON MOST ECONOMICAL FUEL BURN FOR ROUTING -- SO IT IS POSSIBLE TO GET INTO A MODE OF LOOKING FOR QUICKEST ROUTING WITHOUT CHKING ENOUGH FOR LEGALITY -- ESPECIALLY WHEN RUSHED. 4) OUR COMPANY DATA BASE DEPT HAS BUILT IN THE COMPUTER A SERIES OF ROUTINGS FOR ALL SECTORS; INCLUDING SEA-ANC; ROUTINGS WHICH WE ADHERE TO. MANY OF THESE ROUTINGS INCLUDE RESTRICTIONS; EXAMPLE; 1-WAY AIRWAYS BTWN CERTAIN TIMES; AND THESE RESTRICTIONS ARE NOTED ON THESE RTES BY DATA BASE. FOR SEA-ANC; DATA BASE HAVE LABELED SOME RTES AS OVERWATER OR REQUIRING OMEGA OR OTHER SUCH RESTRICTIONS. ROUTING PICKED DID NOT HAVE ANY NOTATION STATING IT WAS OVERWATER -- TENDENCY FOR DISPATCHERS IS OFTEN TO SEE WHAT LIMITATIONS DATA BASE INCLUDES FOR ROUTING; AND; IF NO LIMITATIONS NOTED; ASSUME RTE IS OK -- THIS IS ESPECIALLY SO WHEN RUSHED. 5) I OBVIOUSLY SHOULD HAVE CHKED ROUTING ON CHART -- WOULD HAVE IMMEDIATELY SEEN IT WAS OVER 50 MI FROM LAND -- BUT; IN RUSH; DID NOT CHK CHART -- WAS MORE FOCUSED ON DEALING WITH ANOTHER VERY FUEL CRITICAL FLT ROUTING THAT I WAS WORKING ON CONCURRENTLY. (DUE TO HAVING TO WAIT FOR 2FW FOR THIS SEA-ANC FLT). 6) CHARTS ARE NOT POSTED ON WALLS FOR QUICK REF -- HAVE TO EITHER UNFOLD CHART IN LIMITED WORK AREA; OR WALK OVER TO CHARTS ON A TABLE AWAY FROM DESK. 7) IN TRAINING/RECURRENT TRAINING; ROUTINGS ARE RARELY DEALT WITH. 8) SUPERVISION OF DISPATCHERS IS PRETTY MUCH NON-EXISTENT -- NO MENTORSHIP/NO TIME TO DISCUSS PROBLEMS/ISSUES WITH CHIEF DISPATCHERS; WHO ARE FOCUSED ON OTHER THINGS THAN SUPERVISING THE DISPATCHERS -- THEY ACT AS COORDINATORS WITH CFCF FOR DELAYS; ETC. AND SPEND TOO LITTLE TIME SUPERVISING/ADVISING/MONITORING US.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.