ACK Ground Controller reported an aircraft turned onto the roadway designated for vehicles during taxi and the aircraft's wing struck a perimeter fence. The reporter could not see the aircraft due to that area of the airport being in a blind spot from the Tower; and recommended cameras and better signage to be installed for visibility.
Synopsis
ACK Ground Controller reported an aircraft turned onto the roadway designated for vehicles during taxi and the aircraft's wing struck a perimeter fence. The reporter could not see the aircraft due to that area of the airport being in a blind spot from the Tower; and recommended cameras and better signage to be installed for visibility.
Narrative
I was working Ground Control; Aircraft X was relocating from the Main Ramp to the Loading Ramp. Aircraft X was holding short of Runway 15 and it appeared there would be a several minute delay due to needing to coordinate the runway crossing and due to the airborne traffic.I asked Aircraft X if they were familiar with using the non-movement area commonly referred to as 'the back way.' They stated they were not familiar and I instructed them to turn left on Taxiway H and I would give them progressive instructions in the non-movement area. Aircraft X turned onto a roadway designed for vehicles and struck their wing on a perimeter fence. The signage for the vehicle road was unclear that it was for vehicles only. Additionally; I was unable to see the aircraft due to a blind spot from the Tower.Better signage needs to be installed on the North Ramp; especially on areas designed for the use of vehicles only. Additionally raising the Tower or providing surveillance cameras for the blind spot could have alleviated the incident.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.