Air carrier flight crew reported they did not receive Final Dangerous Goods (DG) summary prior to pushback. Shortly thereafter the flight crew received the Final DG Summary and resumed pushback.
Synopsis
Air carrier flight crew reported they did not receive Final Dangerous Goods (DG) summary prior to pushback. Shortly thereafter the flight crew received the Final DG Summary and resumed pushback.
Narrative
After completing all preflight duties with doors closed; the tug crew called ready for pushback. After calling for clearance to push; I notified the tug crew cleared to push and they cleared us to release brakes. As pushback was starting the First Officer noticed a message popup on the EICAS; informing us that The pilot in command had not sent a dangerous goods code acknowledging receipt of Final dangerous goods.I immediately told the tug driver to stop the push and had the FO call ZZZZ Operations to notify them they never sent us a Dangerous Goods Summary. After a few minutes we received a printout of the Final Dangerous Goods and the FO sent the appropriate code to acknowledge Crew had received and reviewed the final dangerous goods acknowledgement. The flight continued uneventful.The station did not notify any crew member there was dangerous goods on board verbally; nor did we ever receive a Dangerous Goods Summary/Final Summary printout via ACARS. We reviewed the Message Received Log on ACARS and there were no messages pertaining to Dangerous Goods.
Second reporter narrative
Preflight went normal; no issues. When we began pushback we got a notice that we had not sent the Dangerous Goods (DG) acknowledgement via ACARS. Capt; stopped the push immediately. We told apron we need to halt push. Then we contacted operations to ask about the DG. We had not received ANY notification that we had DG. No summary; no final; no verbal from the ramp people. We send a DG request via ACARS; got the final DG; submitted the dangerous goods acknowledgement code via ACARS; then continued the flight without issue.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.