Air carrier Captain reported attempting to contact ATC multiple times while on final approach to request landing clearance. Flight crew did not receive a response until the aircraft was at 100 feet or less.

Date: 2025-03 · Aircraft: Commercial Fixed Wing · Phase: approach

Anomalies: atc-issue-all-types|deviation-discrepancy-procedural-published-material-policy|no-specific-anomaly-occurred-unwanted-situation

Synopsis

Air carrier Captain reported attempting to contact ATC multiple times while on final approach to request landing clearance. Flight crew did not receive a response until the aircraft was at 100 feet or less.

Narrative

I will preface my report stating for last month; every trip I have operated has had at least one ATC issue. Overloaded frequencies; last moment traffic avoidance clearances; Ground Controller in ZZZ1 operating two Ground frequencies at once during heavy bank times causing unsafe clearance blocks; etc. I've made it my 'threat forward' brief item because it's glaring and causing extra workload. I briefed this on the current trip; so to have it happen again makes me feel there is a trend here. I operated Aircraft X ZZZ - OGG. The flight was uneventful and on time. Approaching Maui we briefed the RNAV Z 02 approach. Approach Control offered RNAV or ILS 02 and we requested RNAV. We were cleared for the approach and set TD zone in altitude window. We flew approach and configured. As we neared about 1700' on approach we hadn't been directed to Tower so I requested handoff. We checked in with Tower as Aircraft X on RNAV Approach 02. No response from the Tower. I tried again. The Controller cleared an aircraft for takeoff and was also chattering with other aircraft positioning on the ground. As we approached 1000' we set missed approach altitude; were stable and completed checklists. I tried Tower again and every time I called I would get no response and other aircraft not landing or taking off would be chattering to the Tower. At 500 we were stable but no clearance. Some airports give last minute clearances to land usually by 200 feet at the very latest. I continued to request landing clearance as we passed below 200 feet. No response. We began to feel a need to go around if no answer came. At 100' or less I transmitted; 'Can Aircraft X land?'At last second Tower said 'yes land.' We landed but the lack of communication and chatter on the Tower frequency was distracting and unacceptable. The Tower should be in communications with approaching aircraft and as a minimum state 'continue' if clearance isn't ready. Landing without clearance would have caused undue risks. The OGG Airport appeared extremely busy. There needs to be more backup at these critical busy times. ATC has become my main concern on brief currently.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.