A319 pilot reported the aircraft rolled back uncommanded before the tug operator had properly communicated and secured the aircraft.
Synopsis
A319 pilot reported the aircraft rolled back uncommanded before the tug operator had properly communicated and secured the aircraft.
Narrative
During push back I was instructed to release the brakes before the electric scoop tug operator had fully captured the nose wheel. I felt the aircraft roll back about 18' and heard a soft clunk. I set brakes the and communicated with the tug operator to ascertain the situation. I called maintenance to inspect the airplane. I remediated the tug operator on the correct verbiage on pushback. We pushed about :15 minutes later.Cause: Tug operator omitting the first step on the call outs of 'set brakes' to which the CA replies 'brakes set'. This ground equipment operator went immediately into 'All secure below; FOD check complete; steering disengaged with bypass pin installed; standing by for brake release.......' before they captured the nose tire. 'All secure below' communicates to the pilot; per page X-Y that the guideperson is ready for push back. In this case they were not ready which resulted in this incident.Suggestion is the guidepersons comply with the AOM section X.X page X-Y.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.