Air carrier First Officer reported that during taxi to the gate; a wing walker was too close to the aircraft and had to be physically moved out of the way by another ramp agent.

Date: 2025-11 · Aircraft: Widebody; Low Wing; 2 Turbojet Eng · Phase: taxi

Anomalies: conflict-ground-conflict|critical|deviation-discrepancy-procedural-published-material-policy|ground-event-encounter-person-animal-bird

Synopsis

Air carrier First Officer reported that during taxi to the gate; a wing walker was too close to the aircraft and had to be physically moved out of the way by another ramp agent.

Narrative

We had a long taxi to the gate due to ZZZ traffic-all the international outbound airplanes. We had shut the right engine down due to that reason and given our taxi weight/conditions allowed. As we approached Gate XX off of [taxiway] 1 on the ZZZ ramp; I verbally assured the Ramp area was clear as we approached the gate. The silhouette appeared clear with appropriate marshaller and wing walkers on both wings complying with the FOM; As we continued our turn into Gate XX off of [taxiway] 1; I looked again and I noticed the wing winger for the right wing was well inside the silhouette line; to the point I was concerned for their safety as we completed the turn off of [taxiway] 1 onto the extended centerline for the gate. There is a lot of turning in this maneuver; coming in from [taxiway] 1 into Gate XX; so perhaps given our distance; the wing walker was already that close; I can't recall. Regardless; I called this to the Captain; a few times; and he slowed/stopped. I don't think he could see them but it felt very close; definitely out of the norm. The only saving grace to me was that we had shutdown the engine and there was no true danger there; however; of course hitting a person with the plane; running them over; was a huge concern. (It's been sometime; but I believe I called Ops via the radio to tell them the wing walker was way out of position and an issue). The wing walker seemed unaware of the issue; but others on the ramp began to realize the issue. It took a person to physically move them out of the way; and that ramper showed them where they should be standing. It appeared a bit of training was going on after the fact. Not that they were in training; I've seen that; this was someone telling them what they did wrong and trying to assure they understood sorta thing. That person was doing the right thing; trying to correct the situation. I think/assume it was concerning to them as well. Cause: Frankly; it appeared to be a training issue. They had no clue that they were in a danger area. I appreciate that the ramp took the initiative to address the issue then and spoke to us about it. But this is incredibly dangerous. Company B recently had a few high profile incidents with rampers being killed I believe. This never was an issue with Company A at all; I've been here over XX years; but since the out station ramps have taken more responsibility on pushbacks and marshaling to the gate; more and more of these issues are coming up. I get it; cost savings; but that's not an excuse to not train people and assure that they are trained in a consistent manner. It's a total crap shoot in the domestic system as to what type of rampers you'll get on the pushback or Marshaling into the gate. The hubs by and large are good; but; the outstations have been all over the map. I think the lack of consistency is the most disturbing part. By not having a standard; totally company imposed by a lack of training due to cost; again; self imposed on the company's part; you are introducing a threat that didn't used to be an issue. I have the good fortune of having a long airline career; other Legacy and Low-cost carriers airlines. I've never; seen such issues on the ramp. Rampers can do this job; but they MUST be trained well. We will kill someone if this continues. I'm serious; and nobody wants this. Safety cost money. Either spend the money and train people the right way and maintain that-or spend the money paying for the accident. Think we all prefer the spending money on training way. Suggestions: It's really simple. Training. Take the best practices of the past; ask other airlines; and implement them and spend the money to train these people. Spend the money to do spot checks to assure the procedures are being followed as well. As far as I'm concerned; the only two things that matter are safety and legality; both to the FARs and Company Procedures. The schedule is a nice goal to try to meet; but safety andcompliance to regulations are all that mater. But; bottom line; none of us want to kill or hurt another person or damage an airplane or piece of equipment. Again; some are very good; very good; but events like this are alarming. Trust me. It's disturbing to see someone so clueless in such a dangerous environment. I honestly thought this was a one off until the same exact issue happened the next month in ZZZ1. I notified the company and union. Both were receptive and I was highly encouraged to submit a report regarding the ZZZ1 issue by the union. Upon submitting the report for ZZZ1 I was approached by the Company to submit one for the ZZZ. So; I'm writing via memory of over a month ago. I apologize for that and given the holidays it took me sometime to get this in as I've also been on vacation for the holidays. But believe me; I was HIGHLY alarmed and bothered by what I saw in ZZZ. The saving grace was the Ramp attempted to address the issue. I assumed it was a one off until it happened again. After it happened again in ZZZ1; I felt compelled to address the ZZZ1 one; and I'm submitting this-I considered it then but really thought it was a one off. I was wrong. I should have submitted the report. That leads to my last thought on the issue. Ramp Safety/Training; isn't what what it used to be in. The company is having a massive turnover; regardless of experience; through normal attrition. You HAVE to educate people. Further on top of that; working conditions on the ramp sometimes don't lead to long term employees; so there is a constant turnover at the outstations; some of them. Now; again; some are great; but if you have a constant turnover; you need solid; solid training/safety standards; and frankly; I'm not seeing it. Hate to say it. There is an issue. Further the training goes to the flight crew. We don't talk about this stuff. Company A probably needs to spend the money to train us as well. Ramp safety; honestly; I don't think has been discussed to me since I was a FE (Flight Engineer) on another aircraft. We need to talk about it. We need to talk about Safety; we need to know about these issues. We need to see this in preflight information; in recurrent; in the sim. Wherever; We as pilots; need to know that things are happening out there; like these events that I've mentioned. Safety Dies in Silence! Please fix this; we are better than this. This airline never used to have these issues. They are self created. By not talking about these issues; people aren't looking for issues; or accepting them as part of the new Company A. The normal way. That's not ok. Again; we are better than this.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.