TKOF DELAYED; ACR LGT TAXIES CLR OF RWY FOR LNDG TFC.
Synopsis
TKOF DELAYED; ACR LGT TAXIES CLR OF RWY FOR LNDG TFC.
Narrative
AS PART OF FLT ATTENDANT BRIEFING; TOLD FLT ATTENDANT IN CHARGE WE NEEDED OVERWATER BRIEFING. (FLYING TPA-DFW; USING J-58 OVER GULF). TAXI OUT WAS RELATIVELY SHORT (GATE TO RWY 28R). FE HAD TO HESITATE WAITING FOR FLT ATTENDANT TO FINISH HER BRIEFING. THEN CALLED FOR FLT ATTENDANTS TO PREPARE CABIN FOR TKOF. CLRED 'POS AND HOLD;' LATER 'CLRED FOR TKOF; ACFT ON FINAL.' CAUGHT BTWN ROCK AND HARD PLACE; FLT ATTENDANTS NOT GETTING TKOF PREPARATIONS FINISHED; AND ACFT ON FINAL AND CLOSING. SEEMS LIKE FLT ATTENDANT IN TOURIST DELAYED BY UNCOOPERATIVE PAX; AND FLT ATTENDANT IN CHARGE UP FRONT WAITING ON FLT ATTENDANT IN BACK. FINALLY; HAD TO ADVISE TWR UNABLE TO TKOF; AND WE TAXIED CLR. FLT ATTENDANTS ARE NOT EDUCATED TO AND DO NOT UNDERSTAND 'PREPARE FOR TKOF' MEANS RIGHT NOW! FLC IS TOO BUSY TO MONITOR PROGRESS OF FLT ATTENDANTS. PROB IS EXACERBATED WHEN FLT ATTENDANTS ARE MAKING THEIR PA IN SEVERAL LANGUAGES; AND PLTS AND FLT ATTENDANT IN CHARGE DO NOT SPEAK THE SECOND LANGUAGE. EDUCATE CREWS THAT OVERWATER AND SECOND LANGUAGE BRIEFINGS DO NOT LEGALLY HAVE TO BE PERFORMED PRIOR TO TKOF. LET FLT ATTENDANTS FLY ORIENTATION FLTS ON JUMP SEAT AND LEARN ABOUT PROBS PLTS ENCOUNTER AS RESULT OF FLT ATTENDANT NON PERFORMANCE.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.