SOME PAX THOUGHT THEY SMELLED ALCOHOL ON A FLC MEMBER.

Date: 1993-05 · Aircraft: Widebody Transport · Phase: ground

Anomalies: other-unspecified

Synopsis

SOME PAX THOUGHT THEY SMELLED ALCOHOL ON A FLC MEMBER.

Narrative

IN DETROIT 20 MINS PRIOR TO DEP; LEAD AGENT ASKED ME TO COME TO HIS OFFICE TO DISCUSS A PROB WITH A LGW BOUND PAX. THE AGENT AND ASSISTANT STATION MGR ADVISED ME THAT 3 PAX; A FEMALE AND A MAN AND HIS WIFE; SAID THEY HAD SMELLED AN ODOR OF ALCOHOL WHILE LEAVING THE ACFT. THEY THOUGHT THE SMELL WAS COMING FROM ONE OF THE PLT CREW MEMBERS. AFTER DISCUSSING THE SIT WE DECIDED TO ASK THE 3 PAX TO COME TO THE STATION MGR OFFICE AND MEET AND TALK TO THE 3 PLT CREW MEMBERS. AN AGENT WAS DISPATCHED TO THE GATE AREA BUT ALL 3 PAX DID NOT WANT TO BE IDENTED AND FELT THEY MAY HAVE SMELLED SOME LIQUID THAT HAD BEEN SPILLED IN THE FIRST CLASS GALLEY. WE DECIDED THAT 2 AGENTS WOULD CHK EACH PLT CREW MEMBER AND THEN REASSURE THE PAX THAT NO PROB EXISTED WITH THE CREW. THIS WAS DONE. FLT CTL WAS ADVISED. ATLANTA CHIEF PLT WAS ADVISED THE 3 PAX REBOARDED AND OUR FLT DEPARTED 15 MINS LATE FOR LGW. I HAVE NO SOLUTION TO THIS PROB BUT TO MAKE EVERY EFFORT TO ASSURE OUR PAX THAT EVERY CREW MEMBER IS RESTED AND IS PREPARED TO GIVE THEM A SAFE AND SMOOTH FLT.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.