AN ACR MLG CREW GOT INTO A VERBAL DISPUTE OVER THE AIR WHILE TAKING THE RWY FOR TKOF.

Date: 1993-07 · Aircraft: Medium Large Transport; Low Wing; 2 Turbojet Eng

Anomalies: other-unspecified

Synopsis

AN ACR MLG CREW GOT INTO A VERBAL DISPUTE OVER THE AIR WHILE TAKING THE RWY FOR TKOF.

Narrative

ON TAXI OUT TO RWY 16R AT SLC WE HAD A DELAY DUE TO A TKOF WT DISCREPANCY. THE FO WENT TO COMPANY FREQ TO RESOLVE THE PROB. WHILE SHE WAS OFF TWR FREQ; THE TWR TOLD ME TO PARK ON INTXN M12; WHICH I DID. AFTER THE WT PROB WAS SOLVED; THE FO RETURNED TO TWR FREQ AND REQUESTED TKOF CLRNC FOR ACR A. IN DOING SO; SHE APPARENTLY CUT OUT A TWR CALL TO AN ACR B FLT BEHIND US WHO WAS TAXIING TO RWY 16R VIA INTXN M13. FO CALLED AGAIN AND WE WERE TOLD TO HOLD SHORT. MY FO THEN REPLIED; 'OH; FOR THE ACFT BEHIND US.' AFTER ACR B TOOK OFF; WE (ACR A) WERE CLRED; GIVEN INTO POS AND HOLD ON RWY 16R AT INTXN M12. AS WE WERE PULLING ONTO THE RWY FROM INTXN M12; RUNNING OUR CHKLIST AND RECOMPUTING TKOF DATA FROM INTXN M12; THE TWR CALLED AND SAID; 'IF YOU WANT TO TALK THIS OVER WE CAN GIVE YOU A PHONE NUMBER!' I REPLIED; QUITE IRRITABLY; 'AW; LET'S JUST FORGET IT' BECAUSE I WAS QUITE PUT OUT AT MY FO FOR HER OUT OF PLACE COMMENT AND BECAUSE THE TWR INTERRUPTED OUR TKOF PROCS. ONCE IN POS ON RWY 16R; THE TWR CALLED AGAIN AND SAID THE TWR SUPVR WANTED TO TALK TO US. AT THIS I SAID SOMETHING LIKE; 'ALL RIGHT; GIVE US THE DAMN NUMBER IF YOU WANT TO DO IT THAT WAY.' WE THEN RECEIVED TKOF CLRNC AND TOOK OFF. IN THE SUBSEQUENT CALL TO SLC TWR AFTER OUR ARR IN SFO; I APOLOGIZED FOR MY FO'S COMMENT. I ALSO TOLD THE SUPVR THAT I WAS VERY UNHAPPY WITH THE 2 CALLS FROM THE TWR ABOUT MAKING TELEPHONE CALLS BECAUSE THEY WERE NOT SAFETY RELATED AND VIOLATED THE STERILE COCKPIT CONCEPT. THE SUPVR AND I MADE NO PROGRESS IN RESOLVING THE ISSUE. THE SUPVR INDICATED THE BIG PROB INVOLVED WAS MY USING THE WORD DAMN ON THE RADIO. I SAID THE PROB WAS 2 NON-SAFETY RELATED RADIO CALLS FROM THE TWR IN A CRITICAL PHASE OF FLT. THE SUPVR THEN SAID THAT FURTHER ACTION ON THE MATTER WAS PENDING. CALLBACK CONVERSATION WITH FO RPTR REVEALED THE FOLLOWING INFO: THE RPTING FO STATES THAT THE CAPT TRIED TO APOLOGIZE TO THE TWR SUPVR IN HIS INITIAL PHONE CALL. NO RESOLUTION WAS MADE; AND THE TWR SUPVR SENT A WRITE-UP ON TO THE LCL QUALITY CTL SUPVR. WHEN THE CAPT CALLED THE QUALITY CTL SUPVR; AN UNDERSTANDING WAS REACHED AND THE CAPT WAS ADVISED TO FORGET THE WHOLE THING. THE QUALITY CTL SUPVR AGREED THAT THE TALK ON THE RADIO WHEN THE ACFT WAS ON THE RWY WAS OUT OF LINE. SUPPLEMENTAL INFO FROM ACN 246390: THE CAPT CALLED THE SUPVR. SHE WAS VERY EVASIVE WITH HIM; BUT WAS CONSIDERING SENDING THE TAPES TO ACR TRAINING DEPT. SHE DIDN'T CARE AT ALL ABOUT WHAT I HAD SAID; ONLY THAT HE HAD USED THE WORD DAMN. THIS TYPE OF PWR WIELDING MIND GAME IS NOT PROFESSIONAL BEHAVIOR ON THE SUPVR'S PART AND ONLY FURTHERS THE MISTRUST AND FRUSTRATION THAT IS FOSTERED IN TODAY'S UNSURE AVIATION CLIMATE. WE ALL MADE MISTAKES.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.