ADJACENT FOREIGN ATC FACILITY COORDINATES FOR A RERTE ON ACFT WHICH IS DISAPPROVED BY CTLR. FACILITY CLRS ACFT ON RERTE ANYWAY.
Synopsis
ADJACENT FOREIGN ATC FACILITY COORDINATES FOR A RERTE ON ACFT WHICH IS DISAPPROVED BY CTLR. FACILITY CLRS ACFT ON RERTE ANYWAY.
Narrative
MERIDA CTR CALLED WITH A REQUEST FROM LIFEGUARD ACFT TO BE RERTED FRISH A758 PIE THEN DIRECT TPA. THE TIME THEY CALLED WAS TOO CLOSE TO THE FRISH ESTIMATE THAT I TOLD THE MERIDA CTLR 'UNABLE; LEAVE THE ACFT ON THE ORIGINAL RTE.' THEY SAID 'OK.' ZMA CALLED TO TELL US THEY GOT A MESSAGE FROM NEW YORK COMMERCIAL RADIO ABOUT THE LIFEGUARD WITH AN ESTIMATE OVER EPSON BUT WEREN'T SHOWING A RTE OVER EPSON. I CALLED THE MERIDA CTLR TO ASK WHAT RTE WAS GIVEN AND THEY SAID A758 PIE-TPA. I TOLD THEM THAT I SAID NOT TO GIVE THE RTE. THE SUPVR FROM MERIDA CTR CALLED TO SAY IT WAS CTLR ERROR. THESE KINDS OF MISTAKES ARE ALWAYS HAPPENING WITH MERIDA CTR. WE HAVE GIVEN MERIDA CTR XING RESTRS TO GIVE TO ACFT; BUT THEY DON'T GIVE THEM. THEY TRY TO PASS FLT PLANS ON ACFT WITH LESS THAN 15 MINS SEPARATION AND GET UPSET WHEN WE DON'T APPROVE IT. IT IS BECOMING MORE AND MORE DIFFICULT TO WORK WITH OR TRUST THESE CTLRS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATES THAT THIS IS STILL A PROB WITH MERIDA CTR AND THAT CTLRS HAVE TO BE VERY CAREFUL WHEN DEALING WITH THEM. FACILITY MGMNT IS AWARE OF PROBS; BUT BECAUSE IT IS A DIFFERENT COUNTRY; CANNOT SEEM TO CHANGE THEM OR IMPROVE THEIR PROFICIENCY. THEY DO HAVE SOME SORT OF TRAINING PROGRAM BTWN TO THE 2 FACILITIES WHEREBY CTLRS FROM MERIDA VISIT ZHU; BUT IT HASN'T MADE MUCH DIFFERENCE. RPTR SAID THAT CTLRS ARE BEGINNING TO RPT THESE PROBS ON A CONTINUING BASIS TO THEIR SUPVR.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.