CTLR HAS LTSS WITH A DEP AND AN ARR. BLAMES WORKLOAD AND PROC.

Narrative

I WAS WORKING THE VFR ARR SECTOR AT PHX APCH (120.7). DUE TO AN EXCESSIVE VOLUME OF TFC ON MOST SECTORS; AND DEP DELAYS BEING ENCOUNTERED BY PHX TWR; THE VFR ARRS WERE BEING HELD. I HAD 3 DIFFERENT HOLDING PATTERNS IN USE (VFR) IN A VERY LIMITED AMOUNT OF AIRSPACE. SCOTTSDALE TWR CALLS FOR AN IFR RELEASE OF AN MDT X OFF RWY 3. NO PROB; I LET THE ACFT GO. WHEN I IDENTED THE ACFT ON RADAR; HE IS CLBING LIKE A HOME SICK ANGEL. I HAND THE ACFT OFF TO THE NEXT SECTOR SO THE CLB MAY BE CONTINUED TO 10000 FT; INITIAL ALT ASSIGNMENT IS 5000 FT. THE ACFT IS SUPPOSED TO FLY HDG 260 DEGS TO INTERCEPT THE PXR 336 DEG RADIAL OUTBOUND. TO MAKE A LONG STORY SHORT; THE ACFT IS CLBING VERY RAPIDLY; CONTINUES HIS L TURN AND OVERSHOOTS THE PXR 336 DEG RADIAL. IN THE MEANTIME; THE N ARR CTLR IS BUSY BECAUSE THE FINAL CTLR ISN'T TAKING HDOFS; SO THE ARR CTLR HAS ACFT FROM ONE ARR FIX OUTBOUND TO ANOTHER ARR FIX. DUE TO MY TFC SATURATION; I DO NOT SEE THE ARR ACFT; AND WHEN N DEP TAKES THE HDOF ON THE MDT X; I FIGURE ALL CONFLICTS ARE RESOLVED. WHAT CAUSED THIS ERROR? OBVIOUSLY I AM AT FAULT. HOWEVER; THE PHX TERMINAL AIRSPACE AND IN-HOUSE PROCS ARE A TOTAL ABOMINATION. WE DON'T FIX BAD PROCS; WE JUST THROW ANOTHER BANDAID ON THE PROB. WE HAVE THE FAA HANDBOOK 7110.65 WHICH TELLS US HOW TO CTL AIRPLANES AND KEEP THEM SEPARATED. THEN WE HAVE A FACILITY BOOK THAT TELLS US HOW TO GET AROUND THE 7110.65. THE FACT THAT ON THIS NIGHT; OR ANY NIGHT FOR THAT MATTER; IS THE TOTAL SATURATION OF AIRSPACE. WHEN THE TWR HAS DEPS TO GO; THEY MUST GO. THE FAA ONLY COUNTS DEP DELAYS; NOT THE DELAYS INCURRED BY ARR ACFT BECAUSE OF NUMEROUS DELAY VECTORS AND SPD CTL. THE FAA WOULD RATHER EXPLAIN AN OPERROR RATHER THAN A DEP DELAY. ADDITIONALLY; THE AIRSPACE IS SO CUT UP AND SECTORIZED; IT ALMOST TAKES MORE CONCENTRATION TO REMEMBER YOUR OWN AIRSPACE THAN IT DOES TO SEPARATE AIRPLANES. SOME SECTORS CAN GO UP TO A BOUNDARY LINE WHILE THE NEXT SECTOR MUST MAINTAIN THE 3 MI LIMIT. THE BOTTOM LINE IS THAT SOMEONE NEEDS TO TAKE A LONG HARD LOOK AT THE DEREGULATION OF PROCS IN THE PHX TERMINAL AIRSPACE AND THE ASSIGNMENT OF AIRSPACE.