FLC OF AN LTT INADVERTENTLY CARRIED 3 MORE PAX THAN THE ACFT WAS EQUIPPED TO HOLD.
Synopsis
FLC OF AN LTT INADVERTENTLY CARRIED 3 MORE PAX THAN THE ACFT WAS EQUIPPED TO HOLD.
Narrative
TAKING OFF FROM MKE WE HAD 19 PAX AND 3 CHILDREN IN ARMS ON BOARD THE ACFT. LATER WE WERE TO FIND OUT THAT THE 3 CHILDREN IN ARMS; WERE TOO OLD TO BE CONSIDERED CHILDREN IN ARMS; SO IN FACT WE HAD 19 ADULTS AND 3 CHILDREN WHO WERE ALL SUPPOSED TO HAVE THEIR OWN SEATS. THESE 3 CHILDREN BELONGED TO A STATION AGENT WHO WORKS FOR THE SAME COMPANY I DO. APPARENTLY; SHE TALKED THE TICKET AGENT INTO ALLOWING HER TO TAKE THE CHILDREN ON BOARD AS CHILDREN IN ARMS (LESS THAN 2 YRS). WE DISCOVERED THIS WHEN WE ARRIVED AT OUR DEST AND THERE WAS A REQUEST FROM COMPANY TO SEND A FAX OF THE LOAD MANIFEST. THE CAPT HAD A TALK WITH THE STATION AGENT (THE ONE WITH 3 CHILDREN ON BOARD ACFT) AT OUR DEST AND LEARNED THE TRUE AGES OF CHILDREN (ALL 2 AND ABOVE). IN MY OPINION; WE NEED TO HAVE BETTER TRAINED TICKET AGENTS WHO ARE CAPABLE OF SAYING NO TO A FELLOW EMPLOYEE. APPARENTLY; ANOTHER TICKET AGENT FROM MKE HAD CALLED THE COMPANY AND RPTED WHAT HAD HAPPENED AND THAT'S WHY THERE WAS A REQUEST FOR THE MANIFEST WHICH LISTED 19 PAX AND 3 CHILDREN IN ARMS.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.