ATC EQUIP PROB ARTS INTERFACE WITH ADJOINING APCH CTL FACILITIES.

Narrative

I WANT TO ESTABLISH A DATABASE FOR ARTS IIA INTERFACE PROBS BTWN FAY AND OUR ADJOINING APCH CTLS; PARTICULARLY THOSE APCH CTLS IN ZJX HOST. NOTE: FAY IS A ZDC HOST. NOTE: THIS HAS BEEN A PROB FOR APPROX 4 YRS. SITUATION: ACFT DEPARTS FAY FOR POINTS S-SW. FAY ATTEMPTS AUTOMATED HDOF VIA ARTS IIA TO FLO OR MYR APCH. ARTS IIA REJECTS HDOF FOR WHATEVER REASON AND WE GET 'IF' (INTERFACE). THIS THEN REQUIRES A MANUAL HDOF TO EITHER FLO OR MYR. THE PROB IS 10 FOLD IF WE HAD TO MAKE AN AMENDMENT TO THE ACFT FLT PLAN VIA THE FDIO PRIOR TO HDOF. MOST CTLRS NOW WORK AROUND THE PROB IE; USE MANUAL PROCS RATHER THAN AUTOMATED. FAY AUS IS VERY WELL AWARE OF PROB AND HAS BEEN UNABLE TO RESOLVE THE PROB. THE PROB SEEMS TO STEM FROM GOING FROM ONE HOST ZDC TO ANOTHER ZJX? CALLBACK CONVERSATION WITH REPORTER REVEALED THE FOLLOWING: RPTR STATED THE PROB HAS BEEN ONGOING FOR 5 YRS. THE IF OCCURS WHEN AN ACFT RTE OR ALT IS AMENDED WHILE IN FAY AIRSPACE ENRTE TO AN ADJOINING APCH CTL IN ZJX COMPUTER AREA. DSS HAS SAID ENTER A FALSE FIX TO TRICK THE COMPUTER AND THE PROB WILL BE SOLVED.