A PWR LINE PATROL PLT RPTS THAT A RESIDENT IN THE AREA OF HIS PATROL COMPLAINED THAT HE WAS FLYING TOO LOW WHILE FOLLOWING THE LINE. THE RPTR TRIED TO DISCUSS THE MATTER WITH THE LCL RESIDENT; BUT HE HUNG UP ON HIM.

Date: 1996-03 · Aircraft: Helicopter

Anomalies: inflight-event-encounter-cftt-cfit|other-unspecified

Synopsis

A PWR LINE PATROL PLT RPTS THAT A RESIDENT IN THE AREA OF HIS PATROL COMPLAINED THAT HE WAS FLYING TOO LOW WHILE FOLLOWING THE LINE. THE RPTR TRIED TO DISCUSS THE MATTER WITH THE LCL RESIDENT; BUT HE HUNG UP ON HIM.

Narrative

AFTER RETURNING FROM A NORMAL PATROL FLT; DURING WHICH WE VISUALLY INSPECTED A 46 KV CIRCUIT; I RECEIVED A PHONE CALL FROM OUR COMPANY HEADQUARTERS THAT A LCL RESIDENT COMPLAINED ABOUT US FLYING LOW OVER HIS PROPERTY 'LEAVING RIPPLES IN HIS POND AND HAD TO PULL UP TO MISS THE TREES ON THE N SIDE OF HIS PROPERTY.' I TOLD THE GENTLEMAN THAT WE WERE OVER THE ROAD IN FRONT OF HIS HOUSE AND HE ARGUED THAT WE WERE NOT. I TRIED TO EXPLAIN THAT HIS PERSPECTIVE ON THE GND WAS DIFFERENT THAN THAT IN THE ACFT AND THAT WE WERE OPERATING SAFELY AND IN A POS RELATIVE TO THE LINE THAT WAS NECESSARY FOR THE OBSERVER TO SEE THE PWR LINE. HE COMPLAINED THAT THERE HAD BEEN 'A LOT OF CRASHES AROUND TVC LATELY AND THEY ALWAYS MAKE A BIG SPLASH WHEN THEY COME DOWN.' I ASSURED HIM WE WOULD WATCH OUT FOR HIS PROPERTY IN THE FUTURE AND THAT WE WERE JUST DOING OUR JOB. HE CONCLUDED THE CALL BY SAYING; 'YEAH; THAT'S ALL YOU GUYS EVER DO IS JUST DO YOUR JOB!' AND THEN HE HUNG UP ON ME. I INSTRUCTED OUR OBSERVER TO MARK THIS LOCATION ON OUR PATROL MAPS.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.