A CAPT RPTS OF A COM PROB BTWN THE FLC AND THE CABIN CREW. WHEN THE IN-RANGE PA WAS GIVEN LATER THAN USUAL; THE FLC WAS UNABLE TO GET CONFIRMATION FROM THE FLT ATTENDANTS THAT THE CABIN WAS SECURED FOR LNDG.

Date: 1996-05 · Aircraft: Medium Large Transport; Low Wing; 2 Turbojet Eng · Phase: approach

Anomalies: other-unspecified

Synopsis

A CAPT RPTS OF A COM PROB BTWN THE FLC AND THE CABIN CREW. WHEN THE IN-RANGE PA WAS GIVEN LATER THAN USUAL; THE FLC WAS UNABLE TO GET CONFIRMATION FROM THE FLT ATTENDANTS THAT THE CABIN WAS SECURED FOR LNDG.

Narrative

MY AIRLINE STRESSES THAT FLT ATTENDANTS BE PROVIDED A 'PREPARE FOR LNDG' ANNOUNCEMENT OVER THE PA SO THAT THE FLT ATTENDANTS HAVE TIME TO BE SEATED AND STRAPPED IN FOR LNDG. WE HAD BEEN ASSIGNED A FLT ATTENDANT WHO DEMONSTRATED ON PREVIOUS LEGS THAT DAY THAT SHE WAS NOT INTERESTED IN COMMUNICATING WITH COCKPIT CREW. IN THIS CASE; THE PREPARE FOR LNDG CALL WAS MADE IN PLENTY OF TIME; BUT SLIGHTLY LATER THAN I USUALLY DO IT. I WAS CONCERNED THAT IF THE TIMING CAUSED A PROB FOR THE FLT ATTENDANTS; THAT THEY WOULD NOT COMMUNICATE THIS TO THE COCKPIT. I TOLD THE FO TO CALL THE FLT ATTENDANT ON THE INTERPHONE. IN HIS WORDS; 'SHE BLEW ME OFF;' AND WE STILL DIDN'T KNOW IF THE CABIN WAS READY FOR LNDG. I CONTINUED THE APCH AND AT ABOUT 1200 FT AGL TOLD THE FO TO CALL AGAIN AND IF WE DIDN'T GET A PROMPT; CLR ANSWER; WE WOULD GAR. AT 1100 FT THE FO ADVISED ME THE CABIN WAS READY FOR LNDG. MY AIRLINE NEEDS TO IDENT FLT ATTENDANTS WHO CANNOT OR WILL NOT COMMUNICATE AND REMOVE THEM FROM FLT DUTY. PLTS SHOULD NOT HAVE TO CONSIDER GARS BECAUSE THEY CANNOT SECURE INFO ON THE STATUS OF THE CABIN.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.