ONE THIRD OF THE RWY LIGHTS BECAME INOP AT FSM DURING NIGHT OPS. THE RPTR; AN APCH CTLR; USED THE CONTACT NUMBERS FOR THE ASSISTANT ARPT MGR; THE ARPT MGR; AND THE ARPT SECURITY; BUT WAS UNABLE TO CONTACT ANYONE. AS A LAST RESORT THE CRASH CREW WAS CALLED AND ASKED TO HANDLE THE SIT SO THAT THE CTLR COULD FOCUS ON WORKING THE RADAR.

Date: 1996-07

Anomalies: other-unspecified

Synopsis

ONE THIRD OF THE RWY LIGHTS BECAME INOP AT FSM DURING NIGHT OPS. THE RPTR; AN APCH CTLR; USED THE CONTACT NUMBERS FOR THE ASSISTANT ARPT MGR; THE ARPT MGR; AND THE ARPT SECURITY; BUT WAS UNABLE TO CONTACT ANYONE. AS A LAST RESORT THE CRASH CREW WAS CALLED AND ASKED TO HANDLE THE SIT SO THAT THE CTLR COULD FOCUS ON WORKING THE RADAR.

Narrative

THE LCL CTLR INFORMED ME THAT A PORTION OF THE RWY LIGHTS WERE OTS. I ATTEMPTED TO CONTACT THE ASSISTANT ARPT MGR (HOME AND MOBILE TELEPHONES). HE WAS NO LONGER EMPLOYED BY THE ARPT. I THEN ATTEMPTED TO CONTACT THE ARPT MGR. THE HOME NUMBER WAS BUSY; HIS MOBILE PHONE WENT UNANSWERED. I TRIED TO CONTACT ARPT SECURITY (OFFICE PHONE AND PAGER NUMBER) AND NEITHER RESPONDED. I THEN TRIED THE HOME NUMBER OF THE ARPT MGR. IT WAS STILL BUSY. I CONTACTED THE OPERATOR AND ASKED HER TO INTERRUPT THE PHONE CALL. SHE THEN TOLD ME THAT THE TELEPHONE WAS NOT IN USE! I QUESTIONED THE OPERATOR AND WAS TOLD THE PHONE AND BEEN LEFT OFF THE HOOK. THE TWR CTLR HAD 4-5 MIL JETS TRAINING IN THE PATTERN AND THE ARR END OF THE RWY LIGHTS WERE OTS AND WE; AS TWR PERSONNEL; WERE UNABLE TO CONTACT ANY ARPT PERSONNEL TO ISSUE A NOTAM; CLOSE THE RWY; OR REPAIR THE OUTAGE! HAD THERE BEEN A RPTABLE INCIDENT OR ACCIDENT ON THE ARPT DURING THIS OUTAGE; NO ARPT REPRESENTATIVE WOULD HAVE BEEN READILY AVAILABLE. (AFTER BEING INFORMED THAT THE ARPT MGR'S PHONE WAS OFF THE HOOK; I CONTACTED THE CRASH STATION AND ASKED THEM TO CONTACT SOMEBODY WITH SOME AUTH. I WAS WORKING RADAR AND WAS UNABLE TO DEVOTE ANY MORE TIME PLAYING PHONE TAG.) CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR FILED AN UNSAFE CONDITION RPT. SINCE THIS INCIDENT; THE RPTR'S SUPVR HAS UPDATED THE EMER CONTACT PHONE NUMBERS; BUT THE RPTR (WORKING A RADAR SECTOR AT THE TIME OF THE INCIDENT); STATES THAT NO ONE REALLY EVER SAID ANYTHING TO THE ARPT MGR. RPTR'S FEELING IS THAT THE ARPT MGR IS A CRITICAL PART OF THE RESPONSE TEAM IN THE EVENT OF ANY NEWSWORTHY OCCURRENCE (EMER; ACCIDENT; OR INCIDENT) AND THAT THE ARPT MGR SHOULD BE AVAILABLE ON THE FIRST PHONE CALL. RPTR SPENT OVER 20 MINS; WHILE WORKING RADAR; TRYING TO REACH SOMEONE WHO COULD RESPOND TO THE SIT. WHEN THE NEWS DID GET OUT (THROUGH THE CRASH CREW); THE RWY WAS CLOSED FOR THE NIGHT AND A NOTAM WAS IMMEDIATELY ISSUED. NOTHING UNSAFE OCCURRED WHILE THE ACFT WERE PRACTICING ON THE RWY INVOLVED AND THE PLTS OF THOSE ACFT HAD BEEN INFORMED OF THE OUTAGE. THIS APCH CTLR IS NOT SATISFIED WITH THE ACTION TAKEN. THE ARPT MGR HAS NOT BEEN MADE AWARE OF THE RISKS INVOLVED IN HIS NOT BEING ACCESSIBLE AND IN RPTR'S MIND; THE ISSUE IS STILL OPEN BECAUSE OF THIS.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.