AN ACR B767 HITS CLR AIR TURB AND 3 CABIN ATTENDANTS WERE INJURED.

Date: 1997-06 · Aircraft: B767-300 and 300 ER

Anomalies: inflight-event-encounter-weather-turbulence

Synopsis

AN ACR B767 HITS CLR AIR TURB AND 3 CABIN ATTENDANTS WERE INJURED.

Narrative

I WAS DOING FOLLOW ON SVC IN FIRST CLASS WHEN CABIN ATTENDANT #10 INFORMED ME THAT WE HAD 3 INJURED CABIN ATTENDANTS IN COACH. WE HAD HIT SOME CLR AIR TURB DURING DSCNT AND I HELD ON TO A PAX SEAT IN FIRST CLASS. I WENT TO THE AFT GALLEY AND FOUND CABIN ATTENDANT #2 WITH ICE ON HER KNEES. SHE TOLD ME THAT SHE FELL DURING THE TURB AND THAT CABIN ATTENDANTS #3 AND #4 HAD TRIED TO HELP HER AND HAD HURT THEIR BACKS AS THEY TRIED TO KEEP HER DOWN. ONE MEAL CART THAT WAS OUT OF THE AFT GALLEY AND READY FOR THE SVC FELL OVER ON ITS SIDE. WHEN WE LANDED I WENT WITH CABIN ATTENDANTS #2; #3; AND #4 TO A MEDICAL OFFICE AT THE ARPT. THE DOCTOR SAID THAT CABIN ATTENDANTS #2 AND #3 HAD POSSIBLE BACK INJURIES AND THAT CABIN ATTENDANT #4'S INJURY WAS MUSCULAR. THE DOCTOR RECOMMENDED X-RAYS FOR CABIN ATTENDANTS #2 AND #3. WHEN WE REACHED THE HOTEL; THE CAPT CALLED THE BASE MGR WHO ARRANGED FOR A DOCTOR TO SEE OUR CABIN ATTENDANTS. THE HOTEL WAS GREAT AND WENT ABOVE AND BEYOND TO HELP US. THEY EVEN PROVIDED TRANSPORTATION TO SEE THE DOCTOR. ALL 3 CABIN ATTENDANTS DEADHEADED BACK TO BASE AND WE WERE MET BY FLT SVC. THERE IS NO ASSIST HANDLE ON THE L-HAND SIDE OF B/C GALLEY AND NO PLACE TO HOLD ON TO. I RECOMMEND THE PLACEMENT OF A HANDLE BEFORE MORE INJURIES OCCUR.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.