ON BOARD A300; DRUNK OBNOXIOUS PAX DISRUPTED FLT; DISOBEYED EMER REGS; THREATENED CABIN ATTENDANT AND ATTEMPTED TO OPEN COCKPIT DOOR AND UPON ARR WAS DISMISSED BY AUTHS.
Synopsis
ON BOARD A300; DRUNK OBNOXIOUS PAX DISRUPTED FLT; DISOBEYED EMER REGS; THREATENED CABIN ATTENDANT AND ATTEMPTED TO OPEN COCKPIT DOOR AND UPON ARR WAS DISMISSED BY AUTHS.
Narrative
FLT ATTENDANT #2 CALLED TO INFORM ME THAT THE PAX WOULD NOT TAKE HIS SEAT DURING TAXI OUT. WE HAD BEEN TOLD TO PREPARE FOR TKOF AND THE CHIME HAD RUNG. THE PAX WANTED TO USE THE LAVATORY. WHEN FLT ATTENDANT #2 ASKED HIM TO TAKE HIS SEAT; HE USED PROFANITY AND VULGAR LANGUAGE AND USED THE LAVATORY ANYWAY. HE 'STROLLED' BACK TO HIS SEAT AS WE WERE ROLLING FOR TKOF. AFTER 'STERILE' I INFORMED THE CAPT OF THE SIT. HE ASKED ME TO HAVE THE PAX APOLOGIZE TO FLT ATTENDANT #2 FOR THE VULGAR LANGUAGE AND TO EXPLAIN AGAIN HOW CRITICAL IT WAS FOR HIM TO FOLLOW OUR INSTRUCTIONS. PAX CONTINUED USING PROFANITY WITH ME AT THIS POINT AND WANTED TO PROVE THAT HE WAS AMERICAN BY GIVING ME HIS PASSPORT. I THEN REALIZED HE WAS VERY DRUNK. I TOOK HIS PASSPORT TO SECURE IT AND HIS IDENT IN CASE OF FUTURE PROBS. HE WENT AND PASSED OUT. 1 1/2 HRS LATER HE WOKE UP; DISRUPTED ALL MEAL SVCS ON HIS WAY TO FIND ME; DEMANDED HIS PASSPORT. I TOLD HIM IT WAS LOCKED IN THE COCKPIT FOR SECURITY REASONS; HE WOULD GET IT BACK AT THE END OF FLT AS LONG AS HE BEHAVED. HE THEN GRABBED THE COCKPIT DOOR AND WAS THREATENING ME. A NON REVENUE AGENT CALMED HIM DOWN AND PAX PASSED OUT AGAIN UNTIL THE END OF FLT. FAA; SECURITY AND PORT AUTH MET FLT BUT DID NOTHING BECAUSE THE CAPT DID NOT GET INVOLVED AND MY DUTIES WERE NOT DEEMED IMPORTANT. DRUNK; OBNOXIOUS PAX WAS SENT ON HIS WAY.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.