A DISPATCHER RPT REGARDING THE LOADING PROC PAX CARGO AT GUA; FO.

Date: 1998-11 · Aircraft: Commercial Fixed Wing · Phase: ground

Anomalies: deviation-discrepancy-procedural-far|deviation-discrepancy-procedural-published-material-policy|other-unspecified

Synopsis

A DISPATCHER RPT REGARDING THE LOADING PROC PAX CARGO AT GUA; FO.

Narrative

GUA SURPASSED WT RESTR ON FLT; PUSHED THE ACFT BACK FROM THE GATE; THEN CALLED LOADS AND ASKED FOR A 10 KT HEADWIND CORRECTION AND 3000 LB PAYLOAD INCREASE. GUA HAD FINAL PAX COUNT/CHILD COUNT AND CARGO AT THIS TIME. FLT WAS STILL OVERWT FOR TKOF. SECOND SEGMENT CLB LIMITED. I TRIED TO VERIFY ZERO WIND REQUEST FROM CAPT WHILE LOADS ADVISED THAT GUA WAS CHANGING WTS IN THEIR FINAL FIGURES BUT COULDN'T FIGURE OUT WHAT THEY WERE DOING. FREIGHT FIGURES WERE CHANGING; PAX NUMBERS WERE CHANGING AND WHEN DISPATCH ASKED FOR ANSWERS; WOULD RECEIVE NOTHING. LOADS FINALLY ADVISED THAT GUA HAD REARRANGED THE FINAL WTS ON BOARD AND NOW WE WERE WITHIN LIMITS. WHEN I ASKED GUA IF THE WTS WERE ACCURATE THEY CONFIRMED THEIR DATA. WHEN I ADVISED THAT LOADS WAS CONSIDERING AN OFFLOAD AUDIT THEY SAID THEY REALLY DIDN'T HAVE 18 CHILDREN ON BOARD BUT ONLY 15. WHEN ASKED IF THE FREIGHT WT WAS CORRECT THEY REPLIED YES; BUT LOADS SAID ALMOST 2000 LBS HAD DISAPPEARED FROM PREVIOUS FINAL NUMBERS. LOADS REQUESTED AN OFFLOAD AUDIT. CAPT SAID ACFT PERFORMED NORMALLY FOR TKOF. PSM AT ONBOARD. I HAVE NOT HEARD OUTCOME OF FREIGHT WTS FROM THE AUDIT. MY MAIN CONCERN IS A CONTINUING PROB AT GUA WHICH COULD COMPROMISE SAFETY. GUA MAX TKOF WTS ARE RWY LIMITED. IT IS A HIGH TERRAIN ARPT WITH SPECIAL PROCS/TRAINING REQUIRED. FLTS OUT OF GUA ARE RESTR ON A DAILY BASIS. WHEN THE PAYLOADS ARE HIGHER THAN WE ARE ABLE TO CARRY; GUA IS KNOWN AND PREVIOUSLY DOCUMENTED TO FOLLOW A PARTICULAR WAY OF WORKING THEIR DEP. THEY OVERLOAD THE ACFT PAST THE RESTR SET.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.