FLT ATTENDANT RPT OF PAX MISCONDUCT AFTER LNDG OF AN S80 ACFT. PAX REMAINED IN THE LAVATORY UNTIL ALL HAD DEPLANED AND THEN BEGAN HARASSING THE 2 FLT ATTENDANTS WHO WERE COMPLETING THEIR DUTIES.

Date: 1998-10 · Aircraft: MD-80 Series (DC-9-80) Undifferentiated or Other Model · Phase: ground

Anomalies: other-unspecified

Synopsis

FLT ATTENDANT RPT OF PAX MISCONDUCT AFTER LNDG OF AN S80 ACFT. PAX REMAINED IN THE LAVATORY UNTIL ALL HAD DEPLANED AND THEN BEGAN HARASSING THE 2 FLT ATTENDANTS WHO WERE COMPLETING THEIR DUTIES.

Narrative

DURING DEPLANING; PAX WENT INTO L-HAND LAVATORY AND WAS THERE FOR QUITE SOME TIME. JUST AS EVERYONE WAS OFF OF THE ACFT; HE CAME OUT AND STARTED COMPLAINING TO MYSELF AND ANOTHER FLT ATTENDANT IN THE AFT OF THE ACFT ABOUT HOW HE WAS NOT SERVED A MEAL DURING THE FLT AND HOW BADLY HE WAS TREATED. I QUESTIONED HIM AS TO WHY HE WAITED SO LONG TO BRING THIS TO OUR ATTN AND NOT DURING THE FLT. I HAD NO CONTACT WITH HIM AT ALL DURING THE FLT. IT WAS OBVIOUS TO US HE WANTED TO ARGUE ABOUT THIS AND WE TOLD HIM WE NEEDED TO GET OFF OF THE ACFT. HIS ARGUING CONTINUED. THE OTHER FLT ATTENDANT TOLD ME THEY HAD SERVED HIM DRINKS DURING THE FLT. HE NEVER COMPLAINED WHEN THEY SERVED HIM DRINKS. HIS ARGUING CONTINUED AND I TOLD HIM AGAIN WE COULD NOT STAY ON THE AIRPLANE; WE NEEDED TO GET OFF OF THE ACFT. HE DID NOT WANT TO LET US OFF. HE THREATENED ME BY TELLING ME I WAS GOING TO HEAR FROM HIM. WE SLOWLY WORKED OUR WAY TO THE FORWARD ENTRY AREA AND GOT OFF. WHEN HE SAW THERE WERE AIRLINE CREW ON THE JETBRIDGE HE STARTED SCREAMING AT US AND SAID WE WERE PREJUDICE AGAINST HIM. THE CAPT ON THE JETBRIDGE STEPPED BTWN MYSELF AND THE PAX TO PREVENT ANY CONTACT FROM HIM. HIS YELLING AND THREATENING CONTINUED TO BAGGAGE CLAIM. I PROCEEDED TO OPS TO FINISH PAPERWORK AND WHEN I CAME OUT HE WAS GONE. I RPTED THE INCIDENT TO OUR AIRLINE THE NEXT DAY. THIS SIT IS NOT SOMETHING THAT COULD HAVE BEEN PREDICTED. IT IS BECOMING MORE APPARENT TO ME THAT ALL FLTS SHOULD HAVE SOME FORM OF SECURITY DURING BOARDING AND DEPLANING. THIS PAX HAD MORE OF A PROB THAN NOT GETTING A MEAL.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.