CABIN ATTENDANT RPT REGARDING AN ABORTED TKOF OF AN FK10 AND TAXI BACK FOR MAINT CHK. DURING THE DELAY A PAX BECAME VERY OBNOXIOUS AND BADGERED A CABIN ATTENDANT TO THE EXTENT THAT HE WAS REMOVED FROM THE ACFT.

Date: 1999-02 · Aircraft: Fokker 100

Anomalies: aircraft-equipment-problem-critical|other-unspecified

Synopsis

CABIN ATTENDANT RPT REGARDING AN ABORTED TKOF OF AN FK10 AND TAXI BACK FOR MAINT CHK. DURING THE DELAY A PAX BECAME VERY OBNOXIOUS AND BADGERED A CABIN ATTENDANT TO THE EXTENT THAT HE WAS REMOVED FROM THE ACFT.

Narrative

BOARDING THE ACFT WAS PERFORMED IN A TIMELY MANNER; HOWEVER; TKOF WAS ABORTED AND DUE TO A MECHANICAL (COMPUTER) PROB; WE TAXIED BACK TO THE GATE FOR MAINT. AT THIS TIME I WAS SPEAKING WITH AND ASSISTING VARIOUS PAX WHEN MR X APCHED ME WANTING TO KNOW WHAT THE PROB WAS AND HOW MUCH LONGER IT WOULD TAKE TO REPAIR. I TOLD HIM I LAST HEARD 15 MINS (WHICH WAS JUST ANNOUNCED ON THE PA BY THE CAPT) AND AT THIS TIME HE CONTINUED TO 'BADGER' ME ABOUT THE PROB SAYING HE WAS A COMPUTER GENIUS AND COULD FIX THE PROB HIMSELF. ALSO MAKING ACCUSATIONS TO ME CONTINUOUSLY AND CALLING ME A LIAR. THE PROB ESCALATED AND MR X CONTINUED TO BECOME MORE AND MORE VOCAL. I THEN PROCEEDED TO THE FORWARD CABIN AND RELAYED THE PROB TO FLT ATTENDANT #1 AND TO THE CAPT. THE CAPT ASKED ME IF I'D LIKE TO HAVE THE PAX FORCIBLY REMOVED FROM THE ACFT. I DEFINITELY AGREED AND A CSM REMOVED MR X AT THAT TIME. THE FLT THEN PROCEEDED TO NEWARK; NJ; WITHOUT FURTHER INCIDENT. WE WERE SCHEDULED TO RETURN TO CHICAGO THAT SAME EVENING AT WHICH TIME ONE OF OUR SUPVRS ON DUTY MET THE ACFT AND ASKED ME IF I FELT OKAY ENOUGH TO FLY THE REMAINING PORTION OF OUR 3-DAY TRIP SEQUENCE. I SAID I WAS FINE AND CONTINUED TO COMPLETE MY SEQUENCE. PLEASE NOTE THAT I FELT IT TO BE IN THE BEST INTERESTS OF MYSELF; MY FELLOW CREW MEMBERS AND THE REST OF THE PAX; TO REMOVE MR X BEFORE CONTINUING THE FLT TO NEWARK.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.