CABIN ATTENDANT RPT REGARDING AN ABORTED TKOF OF AN FK10 AND TAXI BACK FOR MAINT CHK. DURING THE DELAY A PAX BECAME VERY OBNOXIOUS AND BADGERED A CABIN ATTENDANT TO THE EXTENT THAT HE WAS REMOVED FROM THE ACFT.
Synopsis
CABIN ATTENDANT RPT REGARDING AN ABORTED TKOF OF AN FK10 AND TAXI BACK FOR MAINT CHK. DURING THE DELAY A PAX BECAME VERY OBNOXIOUS AND BADGERED A CABIN ATTENDANT TO THE EXTENT THAT HE WAS REMOVED FROM THE ACFT.
Narrative
BOARDING THE ACFT WAS PERFORMED IN A TIMELY MANNER; HOWEVER; TKOF WAS ABORTED AND DUE TO A MECHANICAL (COMPUTER) PROB; WE TAXIED BACK TO THE GATE FOR MAINT. AT THIS TIME I WAS SPEAKING WITH AND ASSISTING VARIOUS PAX WHEN MR X APCHED ME WANTING TO KNOW WHAT THE PROB WAS AND HOW MUCH LONGER IT WOULD TAKE TO REPAIR. I TOLD HIM I LAST HEARD 15 MINS (WHICH WAS JUST ANNOUNCED ON THE PA BY THE CAPT) AND AT THIS TIME HE CONTINUED TO 'BADGER' ME ABOUT THE PROB SAYING HE WAS A COMPUTER GENIUS AND COULD FIX THE PROB HIMSELF. ALSO MAKING ACCUSATIONS TO ME CONTINUOUSLY AND CALLING ME A LIAR. THE PROB ESCALATED AND MR X CONTINUED TO BECOME MORE AND MORE VOCAL. I THEN PROCEEDED TO THE FORWARD CABIN AND RELAYED THE PROB TO FLT ATTENDANT #1 AND TO THE CAPT. THE CAPT ASKED ME IF I'D LIKE TO HAVE THE PAX FORCIBLY REMOVED FROM THE ACFT. I DEFINITELY AGREED AND A CSM REMOVED MR X AT THAT TIME. THE FLT THEN PROCEEDED TO NEWARK; NJ; WITHOUT FURTHER INCIDENT. WE WERE SCHEDULED TO RETURN TO CHICAGO THAT SAME EVENING AT WHICH TIME ONE OF OUR SUPVRS ON DUTY MET THE ACFT AND ASKED ME IF I FELT OKAY ENOUGH TO FLY THE REMAINING PORTION OF OUR 3-DAY TRIP SEQUENCE. I SAID I WAS FINE AND CONTINUED TO COMPLETE MY SEQUENCE. PLEASE NOTE THAT I FELT IT TO BE IN THE BEST INTERESTS OF MYSELF; MY FELLOW CREW MEMBERS AND THE REST OF THE PAX; TO REMOVE MR X BEFORE CONTINUING THE FLT TO NEWARK.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.