AN ACR MD80 FO RPTS THAT CAPT ON THIS FLT FAILED TO FOLLOW HIS COMPANY OPS SPECS AND REFUSES TO COOPERATE WITH COMPANY DISPATCHER CONCERNING OVERWATER ROUTING.

Date: 1999-02 · Aircraft: MD-80 Series (DC-9-80) Undifferentiated or Other Model · Phase: cruise

Anomalies: deviation-discrepancy-procedural-published-material-policy|deviation-discrepancy-procedural-far

Synopsis

AN ACR MD80 FO RPTS THAT CAPT ON THIS FLT FAILED TO FOLLOW HIS COMPANY OPS SPECS AND REFUSES TO COOPERATE WITH COMPANY DISPATCHER CONCERNING OVERWATER ROUTING.

Narrative

JFK-MYNN (NASSAU) ON FEB/XA/99. ORIGINALLY RTED BY DISPATCH OVER LAND BUT CAPT UNILATERALLY RERTED OVER WATER DIW AR7 BR63V TO NAS. ENRTE; DISPATCH SENT AN ACARS MESSAGE STATING THAT ACFT WE WERE FLYING WAS NOT ALLOWED ON OVERWATER RTES REGARDING OUR OPS SPECS. CAPT MADE COMMENT THAT; BECAUSE THE ACFT WE WERE FLYING HAD LIFE VESTS INSTALLED; THE 'OPS SPECS PROBABLY JUST HAD NOT BEEN UPDATED.' THE CAPT CONTINUED ON THE OVERWATER RTE TO NASSAU. ON THE RETURN FLT; ACR Y NAS-JFK; THE DISPATCHER AGAIN RTED THE FLT OVER THE FLORIDA LAND RTE. SEEING THIS; THE CAPT INSTRUCTED ME TO GET A CLRNC. I SAID WE CAN CALL DISPATCH FROM INSIDE THE TERMINAL AND HE SAID NO; GET THE CLRNC FROM NASSAU CLRNC DELIVERY NOW. I KNEW THIS IMPRUDENT AND RATIONALIZING BY THE CAPT; BUT BECAUSE I'D FLOWN WITH HIM BEFORE AND WAS FULLY AWARE OF HIS NEAR DICTATORIAL STYLE OF MGMNT; I COMPLIED WITH HIS REQUEST AND GOT THE CLRNC AS INSTRUCTED. I FELT THAT SAFETY OF FLT WAS NOT AN ISSUE AND THIS WAS A CONTEST BTWN THE CAPT AND THE DISPATCHER. CURRENT CRM TRAINING EMPHASIZES CREATING AN ENVIRONMENT WHERE CREW MEMBERS CAN FREELY EXPRESS THEIR INPUTS ON SITS THEY DON'T LIKE. HOWEVER; TRAINING A 'LEOPARD TO CHANGE HIS SPOTS' IS ANOTHER BALL GAME; AND IS AN AREA THAT MAY MERIT FURTHER DEVELOPMENT.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.