FLT ATTENDANT RPT REGARDING A PAX WHO BOARDED INTOXICATED AND DEMANDED A SEAT IN THE SMOKING SECTION. HE BECAME VERY VERBAL AND VERY LOUD AND WAS ESCORTED TO THE JETBRIDGE. HE WAS INFORMED OF THE LAW ABOUT TRANSPORTING AN INTOXICATED PAX; THEN TOOK OFF HIS JACKET TO FIGHT THE FLT ATTENDANT. HE WAS REMOVED.

Date: 1999-04 · Aircraft: MD-11 · Phase: ground

Anomalies: flight-deck-cabin-aircraft-event-passenger-misconduct

Synopsis

FLT ATTENDANT RPT REGARDING A PAX WHO BOARDED INTOXICATED AND DEMANDED A SEAT IN THE SMOKING SECTION. HE BECAME VERY VERBAL AND VERY LOUD AND WAS ESCORTED TO THE JETBRIDGE. HE WAS INFORMED OF THE LAW ABOUT TRANSPORTING AN INTOXICATED PAX; THEN TOOK OFF HIS JACKET TO FIGHT THE FLT ATTENDANT. HE WAS REMOVED.

Narrative

DURING BOARDING; A FOREIGN PAX DEMANDED A SMOKING SEAT. Y CLASS FLT ATTENDANTS EXPLAINED THERE WAS NO SMOKING PERMITTED. HE RAISED HIS VOICE IN DISAPPROVAL AND DEMANDED HIS SEAT BE CHANGED FOR A SMOKING AREA. WE FURTHER EXPLAINED THERE WAS NO SMOKING ANYWHERE ON THE PLANE. I WAS CALLED TO HANDLE THE SIT. I REPEATED WHAT HE HAD HEARD BEFORE AND WITH THAT HE BEGAN YELLING IN THE MIDDLE OF THE Y CLASS WHAT A HORRIBLE AIRLINE WE WERE. HIS ACTIONS WERE NOT THAT OF A NORMAL PERSON AND I GOT CLOSE ENOUGH TO SMELL HVY ALCOHOL ON HIS BREATH. I HAD THE AGENTS ESCORT HIM OFF THE PLANE. ON THE JETBRIDGE; I EXPLAINED THAT HIS ACTIONS DEMONSTRATED THAT HE WAS INTOXICATED AND IT WAS AGAINST THE LAW TO TRANSPORT A PAX KNOWN TO BE INTOXICATED. I EXPLAINED TO HIM THAT IT WAS FOR HIS PROTECTION THAT I WAS REFUSING HIM. I EXPLAINED THAT IF HIS ACTION CONTINUED THAT WAY INFLT WE WOULD HAVE TO HAVE HIM ARRESTED. WITH THAT HE BEGAN TO REMOVE HIS JACKET AND WANT TO FIGHT ME. I ASKED THE AGENTS TO ESCORT HIM OFF THE JETBRIDGE. BEFORE HE LEFT; HE SAID HE HOPED THE PLANE WOULD GO DOWN. I TOLD HIM THAT HIS STATEMENT WAS FURTHER PROOF THAT IT WAS SAFER FOR HIM TO GO TO A HOTEL RATHER THAN BE ARRESTED ON THE PLANE. WE LEFT WITH NO DELAY AND NO FURTHER PROBS.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.