FLT ATTENDANT RPT; S80; DFW-FAT; PAX AGGRESSION; INTERFERE WITH FLT ATTENDANT'S DUTY. SECURITY REMOVED PAX.

Date: 1999-04 · Aircraft: MD-80 Series (DC-9-80) Undifferentiated or Other Model · Phase: cruise

Anomalies: deviation-discrepancy-procedural-published-material-policy|deviation-discrepancy-procedural-far|flight-deck-cabin-aircraft-event-passenger-misconduct

Synopsis

FLT ATTENDANT RPT; S80; DFW-FAT; PAX AGGRESSION; INTERFERE WITH FLT ATTENDANT'S DUTY. SECURITY REMOVED PAX.

Narrative

I WAS IN THE FIRST CLASS GALLEY ASSISTING THE #1 FLT ATTENDANT WHEN OUR #2 FLT ATTENDANT CAME UP FRONT AND TOLD US THAT A PAX HAD CORNERED HER IN THE BATHROOM AND THE BACK OF THE ACFT. THE PAX ALSO USED A LOT OF PROFANITY WITH THE #2 FLT ATTENDANT (AS SHE TOLD US). THE #2 FLT ATTENDANT FILLED OUT A RPT ABOUT THE PAX AND ASKED THE PAX FOR HER NAME; WHICH SHE REFUSED TO GIVE (I WITNESSED THIS). WE THEN LOOKED IT UP IN THE PAPERWORK. THE #2 FLT ATTENDANT INFORMED THE CAPT OF THE SIT AND HE CALLED AHEAD FOR SECURITY. WHEN WE GOT THERE; I SHOWED SECURITY TO THE PAX SEAT AND HE TOOK HER OFF THE PLANE. (ALL OTHER PAX REMAINED SEATED.) IN THE TERMINAL SECURITY; THE PAX AND THE #4 FLT ATTENDANT SPOKE ABOUT THE SIT. THERE WERE SEVERAL OTHER PAX THERE TOO WHO WITNESSED THE PAX MISCONDUCT. THEY GAVE THEIR PERSONAL INFO TO THE SECURITY PERSON AND THE #2 FLT ATTENDANT. THE PAX FINALLY LEFT WITH NOTHING RESOLVED. I WOULD ALSO LIKE TO MENTION THAT THE PAX HAD SEVERAL ALCOHOLIC DRINKS AND WAS RUDE AND DEMANDING THE ENTIRE FLT.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.