PLT RPT; DC10; TURB; FLT ATTENDANTS INJURIES; CAPT MADE NO SEATBELT ANNOUNCEMENT.
Synopsis
PLT RPT; DC10; TURB; FLT ATTENDANTS INJURIES; CAPT MADE NO SEATBELT ANNOUNCEMENT.
Narrative
APCHING IAH; THERE WAS A LARGE STORM SYS FROM SAT TO N AND E OF IAH. THE CAPT HAD GONE TO THE CABIN AND TOLD THE FLT ATTENDANTS TO SECURE SVC ALL; AND ALL TO FASTEN BELTS. A FEW MINS LATER; HE ASKED ME TO DO THE SAME THING. IT WAS A CHAIN OF COMMAND. THE CAPT DID NOT WANT TO MAKE A PA ANNOUNCEMENT. THE FLT ATTENDANTS WERE NEW AND THERE WAS A SUPVR ABOARD WHO WASN'T PART OF THE CREW. SHE HAD GOTTEN THE WORD; BUT HAD TOLD THE FLT ATTENDANTS IN THE BACK TO CONTINUE SVC UNTIL CAPT MADE A PA. (THIS FROM A FLT ATTENDANT WHO CAME TO COCKPIT.) SHORTLY THEREAFTER WE RAN INTO SEVERE TURB. 2 HVY CARTS FELL OVER. 3 FLT ATTENDANTS AND THE SUPVR WERE INJURED. 1 WITH A BACK INJURY HAD TO BE CARRIED OFF ACFT IN IAH BY PARAMEDICS. 1 FLT ATTENDANT HAD BURNS FROM HOT COFFEE. 1 HAD A NECK INJURY. SUPVR SAID SHE HIT THE CEILING; BUT HER INJURIES WERE UNDETERMINED. THE CAPT SEEMED OVERLOADED WITH WX PROBS AND FLYING THE ACFT. I THINK HE SHOULD HAVE PERSONALLY MADE A PA TO HAVE EVERYTHING STOWED AND ALL SEATBELTS ON; OR HE COULD HAVE DIRECTED ME OR FO TO MAKE THE PA. HE THOUGHT THAT THE CHAIN OF COMMAND WAS ENOUGH; BUT IT BROKE DOWN. HE WAS ANGRY THAT HIS ORDERS WEREN'T OBEYED; BUT HE SHARES THE RESPONSIBILITY FOR WHAT HAPPENED.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.