CHKLIST ITEMS AFFECTING TIMELY COMPLETION AND PREPARATION FOR LNDG OF CABIN CREW WERE MISSED WHEN DISTRACTED BY ATC COM DURING APCH.
Synopsis
CHKLIST ITEMS AFFECTING TIMELY COMPLETION AND PREPARATION FOR LNDG OF CABIN CREW WERE MISSED WHEN DISTRACTED BY ATC COM DURING APCH.
Narrative
WE WERE BTWN 12000 FT AND 11000 FT MSL ON DSCNT; PREPARING TO ACCOMPLISH THE FINAL ITEMS ON THE APCH CHKLIST -- 1) CYCLING OF THE NO SMOKING SIGN; OUR COMPANY'S METHOD OF INFORMING THE FLT ATTENDANTS TO HAVE PAX STOP USING PERSONAL ELECTRONIC DEVICES AND LNDG IMMINENT; AND 2) RECHK ALTIMETERS; WHILE BEING VECTORED FOR A VISUAL APCH TO RWY 26R. WE HAD SLOWED THE ACFT TO 250 KIAS BECAUSE WE HAD PREVIOUSLY BEEN CLRED TO DSND TO 7000 FT. WE WERE THEN INSTRUCTED TO PROCEED TO THE FAF; DSND TO 2500 FT; LOOK FOR OUR TFC (A HVY JET OVER THE MARKER); LOOK FOR TFC TURNING IN FOR THE S RWY; AND ALSO ADVISED THAT WE HAD A HIGH OVERTAKE SPD ON OUR TFC. WE ACCOMPLISHED ALL OF THOSE INSTRUCTIONS AND BEGAN TO SLOW AND CONFIGURE THE ACFT FOR LNDG. WE PROCEEDED TO ACCOMPLISH A NORMAL LNDG. THROUGHOUT OUR ENTIRE DSCNT AND APCH WE HAD BEEN INSTRUCTED TO MAINTAIN BEST FORWARD AIRSPD. WHILE DEPLANING THE PAX; WE WERE INFORMED BY AN IRATE MALE PAX WHO IDENTED HIMSELF TO MY FELLOW CREW MEMBER ONLY AS SOMEONE 'IN THE AIRLINE BUSINESS;' (I NEVER SPOKE WITH HIM); A JUMP SEAT FLT ATTENDANT AND THE ONBOARD LEADER THAT WE HAD NOT CYCLED THE NO SMOKING SIGN. APPARENTLY AMIDST THE CONFUSION AND DISTR FROM THE CHKLIST WHILE BEING GIVEN THE SHORT APCH WE HAD NOT CYCLED THE SIGN. WE BELIEVED THAT WE HAD ACCOMPLISHED ALL CHKLIST ITEMS PRIOR TO BEING TOLD THAT WE HAD NOT DONE SO BY THE ABOVE LISTED PERSONS. ALL FLT ATTENDANTS WERE IN THEIR SEATS FOR LNDG; EXCEPT 1 FLT ATTENDANT WHO HAD BEEN IN THE LAVATORY AND CHOSE TO SIT IN A PAX SEAT RATHER THAN TRY TO GET BACK TO HER JUMP SEAT. ALL GALLEY ITEMS AND EQUIP WERE SECURED FOR LNDG.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.