FO OF AN ACR TURBOPROP ACKNOWLEDGED LCL CTLR'S INSTRUCTIONS TO HOLD SHORT OF ADJACENT PARALLEL RWY AFTER LNDG; HOWEVER; THAT XMISSION MUST HAVE BEEN BLOCKED SINCE THE CTLR REPEATED HIS INSTRUCTIONS IN AN IRRITATED TONE OF VOICE. THE FLC COMPLIED WITH THE INSTRUCTIONS AS WELL AS THE CAPT REITERATING THAT HIS INSTRUCTIONS WERE ACKNOWLEDGED TO WHICH THE CTLR 'YELLED' TO STOP.
Synopsis
FO OF AN ACR TURBOPROP ACKNOWLEDGED LCL CTLR'S INSTRUCTIONS TO HOLD SHORT OF ADJACENT PARALLEL RWY AFTER LNDG; HOWEVER; THAT XMISSION MUST HAVE BEEN BLOCKED SINCE THE CTLR REPEATED HIS INSTRUCTIONS IN AN IRRITATED TONE OF VOICE. THE FLC COMPLIED WITH THE INSTRUCTIONS AS WELL AS THE CAPT REITERATING THAT HIS INSTRUCTIONS WERE ACKNOWLEDGED TO WHICH THE CTLR 'YELLED' TO STOP.
Narrative
CAPT FLYING; FO HANDLING RADIOS. DURING LNDG ROLLOUT; WE WERE INSTRUCTED TO EXPEDITE CLR OF RWY FOR AN ARR BEHIND US AND TO HOLD SHORT OF RWY 24L. FO REPLIED IN FULL TO EXPEDITE OFF THE RWY AND TO HOLD SHORT RWY 24L. APPARENTLY THE XMISSION WAS BLOCKED; BECAUSE A FEW SECONDS LATER; THE CTLR; IN A VERY IRRITATED TONE OF VOICE; TOLD US AGAIN TO HOLD SHORT RWY 24R AND SOMETHING TO THE EFFECT THAT WE NEED TO ANSWER BACK A HOLD SHORT CLRNC. THE TONE WAS HOSTILE AND DEMEANING IN MY AND MY FO'S EARS; SO I TOLD MY FO THAT I WOULD ANSWER THE CTLR. I TOLD THE CTLR THAT; 'SIR; WE HEARD YOU THE FIRST TIME AND WE NEED TO FLY THE AIRPLANE.' NOTE THAT IF I LOSE CTL OF THE AIRPLANE DURING THE LNDG ROLLOUT BECAUSE WE ARE TOO BUSY TRYING TO CLR EXPEDITIOUSLY AND HAVE A CONVERSATION WITH THE CTLR; THEN THE INCIDENT WILL BE MY FAULT. THE CTLR THEN BECAME VERY ANGRY AND MORE DISRESPECTFUL AND LITERALLY YELLED TWICE TO STOP. I FELT THAT THE CTLR HAD LOST CTL. NOTE THAT WE HAD ANSWERED THE FIRST TIME WITH A FULL READBACK AND WERE COMPLYING. WE WERE NOT AWARE THAT THE CTLR HAD NOT HEARD US DUE TO A POSSIBLE BLOCKED XMISSION. HAD THE CTLR SIMPLY CALMLY ASKED FOR ANOTHER READBACK; AS MOST CTLRS DO; WE WOULD HAVE IMMEDIATELY UNDERSTOOD THE PROB AND READ BACK THE CLRNC AGAIN. THE SIT ARISES FAIRLY FREQUENTLY IN LAX DUE TO THE BUSY AIRSPACE. ANYWAY; WE HELD SHORT OF RWY 24L UNTIL INSTRUCTED BY TWR CTL TO CROSS AND WERE CLRED TO THE GATE BY GND CTL. IN RETROSPECT; HAD I NOT LOWERED MYSELF TO THE CTLR'S RESPONSE TO ME; I WOULD HAVE SIMPLY READ BACK THE CLRNC AGAIN. NO FARS WERE BROKEN.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.