FLT ATTENDANT RPT; B767; JFK-PUERTO PLATA; DOMINICAN REPUBLIC. INTOXICATED; VIOLENT PAX; SUBDUED AND TIED TO SEAT.

Date: 1999-07 · Aircraft: B767 Undifferentiated or Other Model · Phase: cruise

Anomalies: deviation-discrepancy-procedural-far|deviation-discrepancy-procedural-published-material-policy|flight-deck-cabin-aircraft-event-passenger-misconduct

Synopsis

FLT ATTENDANT RPT; B767; JFK-PUERTO PLATA; DOMINICAN REPUBLIC. INTOXICATED; VIOLENT PAX; SUBDUED AND TIED TO SEAT.

Narrative

I WAS WALKING THROUGH THE MAIN CABIN WHEN A PAX STOPPED ME TO TELL ME OF A PAX WHO WAS ON THE FLOOR ON HIS KNEES; APPARENTLY PASSED OUT. THE PAX TOLD ME THIS MAN WAS DRINKING AND PROBABLY JUST PASSED OUT. WITH THIS; HE TRIED TO WAKE THE MAN ON THE FLOOR. BEFORE I COULD DO OR SAY ANYTHING; THE MAN TOOK SOME LIQUID FROM THE GLASS HE WAS HOLDING AND SPRINKLED IT IN THE PASSED OUT MAN'S FACE. WITH THAT; THE MAN ROSE UP SCREAMING; FLAILING; YELLING; ETC -- TOTALLY OUT OF CTL. ANOTHER PAX; MYSELF; AND THE FIRST PAX TRIED TO SUBDUE HIM. EVENTUALLY; 2 OTHER MALE FLT ATTENDANTS JOINED IN; MAKING A TOTAL OF 5 MEN TRYING TO HOLD THIS GUY DOWN; MOSTLY UNSUCCESSFULLY. AND THIS GUY WAS ABOUT 5 FT 5 INCHES AND PROBABLY 130 LBS. FOR THE NEXT 45 MINS OR SO; THE MAN WAS SCREAMING MOSTLY IN SPANISH; FLAILING AROUND; ETC. HAND RESTRAINTS WERE PUT ON HIM; BUT HE GOT LOOSE. FINALLY IT TOOK 2 PAX (VERY BIG GUYS); THE OTHER 2 MALE FLT ATTENDANTS (ALSO VERY BIG GUYS) TO TIE HIM UP IN SEATBELT EXTENSIONS. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE MAN WHO FIRST NOTICED THE 'DISTURBED' PAX HAD PASSED OUT; BROUGHT THE RPTR BACK TO THE ROW OF SEATS WHERE HE WAS SEATED. THE MAN HAD PASSED OUT IN A KNEELING POS; ON THE FLOOR IN FRONT OF HIS SEAT. WHEN THE OTHER MAN SPLASHED WATER IN HIS FACE; HE WOKE UP IN A VIOLENT RAGE; SCREAMING OBSCENITIES IN SPANISH. THE RPTR THOUGHT THE MAN HAD BEEN DRINKING FROM HIS OWN BOTTLE. IT TOOK THE RPTR; 2 OTHER MALE FLT ATTENDANTS; AND 2 OTHER MALE PAX (INCLUDING THE ORIGINAL PAX) TO SUBDUE THE MAN. 2 OF THEM WRESTLED HIM TO THE FLOOR AND HANDCUFFED THE GUY WITH THE PLT'S HANDCUFFS. THE MAN WAS INCREDIBLY STRONG AND BROKE THE HANDCUFFS. IT TOOK AT LEAST 1/2 HR TO SUBDUE HIM AND TIE HIM TO THE SEAT WITH THE SEATBELT EXTENSIONS. THEY COVERED HIM WITH A BLANKET AND PROCEEDED ON TO SANTO DOMINGO. THE CAPT WAS GOING TO DIVERT; BUT THE MAN CALMED DOWN. INCREDIBLY; THE MAN DEPLANED WITH THE GND AGENTS AND THANKED THE FLT ATTENDANTS FOR THE 'NICE' FLT; AND EVEN COMPLIMENTED A FLT ATTENDANT ON HER PERFUME. THE POLICE ARRESTED HIM ON THE JETBRIDGE. THE RPTR DOESN'T KNOW IF HIS AIRLINE PURSUED THE ISSUE ANY FURTHER WITH THE FAA OR FBI.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.