FLT ATTENDANT RPT; B767-300; ORD-MIA; TURB. BROKEN CARTS BRAKES RESULTED IN FLT ATTENDANT INJURY.

Date: 1999-09 · Aircraft: B767-300 and 300 ER · Phase: approach

Anomalies: aircraft-equipment-problem-less-severe|inflight-event-encounter-weather-turbulence

Synopsis

FLT ATTENDANT RPT; B767-300; ORD-MIA; TURB. BROKEN CARTS BRAKES RESULTED IN FLT ATTENDANT INJURY.

Narrative

THE CAPT ASKED THE FLT ATTENDANTS TO PREPARE THE CABIN FOR LNDG AND TAKE THEIR SEATS BECAUSE IT MIGHT BE BUMPY. THE CART PARKED IN POS 16L IN THE FIRST CLASS GALLEY DID NOT HAVE A WORKING BRAKE. THE AIRPLANE WAS TILTED A BIT NOSE HIGH; RESULTING IN THAT CART ROLLING OUT OF ITS COMPARTMENT; AS I ATTEMPTED TO LOAD THE REMAINING INSERT INTO THE CART NEXT TO THE BROKEN ONE. IN ORDER TO CLOSE THE LARGE HINGED DOOR THAT ENCLOSES THOSE 3 CARTS; I ENLISTED THE ASSISTANCE OF THE PURSER. SHE HELD THE BROKEN CART IN ITS PLACE; AS I GUIDED THE LARGE HINGED DOOR BEHIND THE RED SLOT ON THE R-HAND SIDE OF THE COMPARTMENT. AS WE PUSHED THE BI-FOLD DOOR; MY FINGER BECAME LODGED BEHIND THE RED SLOT; SMASHING THE TIP OF THE MIDDLE FINGER ON MY R HAND. IT ALSO BROKE THE SKIN ON THE LATERAL SIDE OF THAT FINGER TIP. THE CAUSE OF THE INJURY WAS A BROKEN CART. THE BRAKES ON BOTH SIDES OF THE CART WERE NOT WORKING. IF THE CART HAD BEEN OPERATING PROPERLY; I WOULD NOT HAVE NEEDED ANY ASSISTANCE GETTING THE LARGE BI-FOLD DOOR CLOSED. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED SHE HAD TO WORK THE REMAINING OF HER FLT IN THE GALLEY; SO SHE COULD LEAVE HER FINGER IN A GLASS OF ICE AS SHE WORKED. SHE HAS SEEN MANY OF THESE BROKEN CARTS REBOARDED BY THE FLT KITCHENS WITH THE 'NEEDS REPAIR' TAGS STILL ATTACHED AND THE CARTS ARE OBVIOUSLY STILL BROKEN. HER AIRLINE DOES TRY TO KEEP A SUPPLY OF THESE TAGS IN A KIT ON BOARD. THE PROB IS COMPOUNDED WHEN FLYING INTO SMALL OR FOREIGN ARPTS WITH OUTSIDE CATERING; AND/OR; NON ENGLISH SPEAKING PERSONNEL.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.