FLT ATTENDANT RPT; B767-300; BRUSSELS TO ORD; FLT ATTENDANT BURNED FROM MALFUNCTIONING OVEN CART.

Date: 1999-10 · Aircraft: B767-300 and 300 ER · Phase: cruise

Anomalies: flight-deck-cabin-aircraft-event-other-unknown

Synopsis

FLT ATTENDANT RPT; B767-300; BRUSSELS TO ORD; FLT ATTENDANT BURNED FROM MALFUNCTIONING OVEN CART.

Narrative

I WAS THE COACH GALLEY FLT ATTENDANT. WITH ALMOST A FULL LOAD; THERE WERE ONLY 4 OF US IN MAIN CABIN TO DO OUR MEAL SVC. I HAD FINISHED SERVING 1 CART; AND WAS ABOUT TO LOAD MEALS INTO A SECOND CART FOR FLT ATTENDANT #10 WHO WAS WORKING THE L-HAND SIDE OF ACFT AND WAS SLOWER. THE DOOR OF THE CART HAD NOT LATCHED BACK ALONG THE CART SIDE (5 OUT OF 11 CARTS HAD THE SAME PROB) AND AS I TURNED WITH A HOT OVEN RACK IN MY HANDS (COVERED WITH LONG OVEN GLOVES) THE DOOR HAD ALMOST SWUNG SHUT. I TRIED TO HOLD THE DOOR OPEN WITH THE RACK AND IT SLIPPED TO ONE SIDE A LITTLE; BURNING ME IN THE PROCESS. THE BURN IS ABOUT 3 INCHES LONG AND TOOK A CONSIDERABLE AMOUNT OF SKIN OFF. IT IS JUST INSIDE THE ELBOW AREA. I PUT ICE ON THE BURN IMMEDIATELY; HOWEVER; I HAD A MEAL SVC TO DELIVER; AND SO HAD TO GET BACK INTO THE CABIN TO CONTINUE SERVING. OUR #6 FLT ATTENDANT CAME BACK AS WE WERE PICKING UP TRAYS; SO I WAS ABLE TO CONTINUE PUTTING ICE PACKS ON THE BURN. HAD WE HAD ANOTHER FLT ATTENDANT IN MAIN CABIN; THIS PROBABLY WOULD NOT HAVE HAPPENED AS I WOULD HAVE HAD MORE TIME TO TAPE UP THE CARTS; ETC; AND WOULD NOT HAVE BEEN IN SUCH A HURRY.

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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.