FLT ATTENDANT RPT; MD11; GATWICK; ENGLAND-DALLAS. INTOXICATED; ELDERLY LADY IN WHEELCHAIR VERBALLY AND PHYSICALLY ASSAULTED FLT ATTENDANT; CAUSING EMOTIONAL DISTRESS.

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THREATENING; INTIMIDATING AND INTERFERING WITH A FLC MEMBER. MRS PAX X; ELDERLY; HARD CORE ALCOHOLIC. NEVER SHOULD BE ALLOWED ON ANYONE'S AIRLINE. SHE THREATENS; SHE SEES PINK ELEPHANTS; SHE SAYS HER HUSBAND BEATS HER (UNTRUE). CRAZY! NEXT TIME WE WILL LAND AND LET HER OFF. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR SAID THAT THE WOMAN AND HER HUSBAND BOTH GOT ON IN WHEELCHAIRS IN GATWICK; AS THEY HAD BEEN IN SCOTLAND. THEY SAT IN FIRST CLASS AND THE HUSBAND KEPT MUM WHEN HIS WIFE TOLD THE FLT ATTENDANTS ABOUT HIM BEATING HER. THE RPTR THOUGHT THE WOMAN WAS A BIT DELUSIONAL AND VERY MEAN SPIRITED; AS SHE LASHED OUT QUITE VICIOUSLY WHEN DENIED MORE DRINKS. SHE WOULD GRAB THE RPTR'S WRIST AND PULL HER CLOSE TO HER FACE TO MAKE HER THREATS. THE HUSBAND JUST SAT THERE AND DRANK HIS MILK. THE WOMAN TOLD THE RPTR THAT 'SHE WAS TOO OLD AND TOO FAT' TO HANDLE THE SIT (ABOUT GETTING MORE DRINKS); SO SHE WANTED TO TALK TO THE PURSER. THE RPTR WAS SO DISTRAUGHT THAT SHE HAD TO AVOID THE WOMAN ALTOGETHER. THE PURSER WAS ALSO GRABBED BY THE WRIST BY THE WOMAN; AND AGAIN SHE MADE THREATS ABOUT BEING DENIED DRINKS; SAYING 'YOU'RE GOING TO BE SORRY.' AT ONE POINT; THE CAPT; WHO HAD ALREADY BEEN INFORMED OF THE SIT; STOOD IN BACK OF THE FIRST CLASS CABIN; AND WATCHED THE WOMAN'S INTERACTION OF THE WOMAN WITH THE PURSER AND CREW; BUT DID NOTHING ABOUT IT. THE RPTR DOESN'T KNOW IF THERE WERE ANY REPERCUSSIONS FROM THE INCIDENT. SHE HAD GIVEN THE WOMAN AN AIRLINE 'MISCONDUCT' FORM; BUT THE WOMAN JUST TORE IT UP. SHE DOESN'T KNOW WHETHER THE WOMAN WAS BLACKLISTED FROM HER AIRLINE.