AN APCH CTLR RPTR ON THE MULTITUDE OF MISSED CLRNCS BY ACR FLCS IN THE DEN APCH AREA. SOME RESULT IN POSSIBLE CFIT OR NMAC SITS.

Date: 1999-12 · Aircraft: Commercial Fixed Wing

Anomalies: atc-issue-all-types|deviation-altitude-overshoot|deviation-altitude-undershoot|deviation-altitude-excursion-from-assigned-altitude|deviation-track-heading-all-types|deviation-discrepancy-procedural-clearance|inflight-event-encounter-cftt-cfit|other-clearance-interp

Synopsis

AN APCH CTLR RPTR ON THE MULTITUDE OF MISSED CLRNCS BY ACR FLCS IN THE DEN APCH AREA. SOME RESULT IN POSSIBLE CFIT OR NMAC SITS.

Narrative

COMS BTWN CTLRS AND PLTS IN THE DEN APCH AIRSPACE ARE LIKE NO OTHER I HAVE EVER SEEN. SINCE COMING TO DENVER 3 1/2 YRS AGO; THERE HAS BEEN THE PROB (AT LEAST FROM THE CTLR'S PERSPECTIVE) THAT PLTS DON'T PAY ATTN. I HAVE WORKED APCH AT LAX AND DFW AND NEVER (EVEN CLOSE) DID WE HAVE THIS PROB. TURNS TO FINAL; DSCNT AND CLB CLRNCS ARE MISSED (NO RESPONSE). READBACKS ARE WRONG (IE; DSND AND MAINTAIN ONE-THREE THOUSAND IS ROUTINELY READ BACK AS ONE-TWO THOUSAND). ONE CREW ISSUED ONE-THREE-THOUSAND AS THREE THOUSAND AND WAS STOPPED AT ONE-ONE THOUSAND BY THE CTLR. WHEN QUESTIONED. THEY CLAIMED CLRNC TO THREE THOUSAND AND WERE HEADED TO IT. IN DENVER? ANOTHER CREW ON DEP; ASSIGNED FL230 ON INITIAL CONTACT; THEN PROCEEDED TO FLY INTO HIGHER TERRAIN AT 10000 FT CLAIMING NO CLB ISSUED. TAPE REVEALED CLB ISSUED; CREW READBACK OF CALL SIGN ONLY. ACFT CONSTANTLY ANSWER FOR ONE ANOTHER; EVEN DIFFERENT COMPANIES. THIS PROB IS SO SEVERE; IT IS ONLY A MATTER OF TIME BEFORE AN ACCIDENT OCCURS. AIRWAYS FACILITIES HAS CHKED RADIOS AND CLAIM NO PROBS FOUND. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: ATC RADIO STATUS: IT WAS THOUGHT THERE WAS A PROB WITH THE RADIOS. AIRWAYS FACILITIES TECHNICIANS CHKED THE PERFORMANCE; NOTHING WRONG WITH ATC RADIOS. THERE HAD BEEN; HOWEVER; ONE INSTANCE WHERE THE RPTR NOTED DURING A FAMILIARIZATION TRIP THAT DEN DEP CTL VOLUME WAS LOW COMPARED TO TWR AND CTR VOLUMES. ACFT RADIO STATUS: RPTR AND ASSOCIATES THINK THAT SOME ACR CREWS ARE USING SPEAKERS INSTEAD OF HEADSETS; LOSING THEIR CALL SIGNS OR MISINTERPING CLRNCS. THERE WERE NO INDICATIONS OF A 'SIMULTANEOUS XMISSION' PROB. AREAS OF PROB: MOSTLY ON APCH CTL; WORKING WITH 'FEEDER' CTLRS AND FINAL APCH CTLRS. ATTEMPTS AT CORRECTION: MEETINGS WITH UNION REPRESENTATIVES; FACILITY REPRESENTATIVES; FACILITY MGR; FAA FACILITY MGR; LABORATORY TECHNICIANS. ONE ROADBLOCK IS 'DOCUMENTATION.' FACILITY MGR WANTS TO DOCUMENT INCIDENTS; BY CTLRS TAKING NOTES OF FLT NUMBER AND EVENT. RPTR SAID THEY COULD PULL ANY SET OF RANDOM TAPES AND GET THE DOCUMENTATION NEEDED. 1 OR 2 AIRLINE MGRS CONTACTED; NO RESPONSES. ANOTHER AIRLINE PLT PASSED ON INFO THAT THE ACR INSPECTORS HAVE PLACED THIS SIT AT A 'LOW PRIORITY.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.