CABIN ATTENDANT RPT; MD11P; MIA-EZE; CAPT HAD INTOXICATED PAX REMOVED ON BOARDING. AIRLINE PUT PAX ON ANOTHER FLT LEAVING 45 MINS LATER.

Date: 1999-12 · Aircraft: MD-11 · Phase: ground

Anomalies: deviation-discrepancy-procedural-published-material-policy|deviation-discrepancy-procedural-far|flight-deck-cabin-aircraft-event-passenger-misconduct

Synopsis

CABIN ATTENDANT RPT; MD11P; MIA-EZE; CAPT HAD INTOXICATED PAX REMOVED ON BOARDING. AIRLINE PUT PAX ON ANOTHER FLT LEAVING 45 MINS LATER.

Narrative

AT APPROX XA50 (DURING BOARDING) A PAX BOARDED THE ACFT AND APPEARED TO BE INTOXICATED. I LOOKED AT FLT ATTENDANT #7; WHO WAS DIRECTING PAX TO THEIR SEATS; AND COMMENTED TO HIM THAT THE MALE PAX SEEMED INTOXICATED. I LOOKED DOWN THE AISLE TO SEE HIM STAGGER INTO A BULKHEAD WALL. SEVERAL MINS LATER; I WALKED TO THE COACH GALLEY TO RETRIEVE SOME SUPPLIES. AS I WAS WALKING BY HIS SEAT WITH FLT ATTENDANT #5; I SMELLED ALCOHOL. I LOOKED AT THE PAX AND HE HAD A STYROFOAM CUP WHICH APPEARED TO BE SCOTCH OR BOURBON. HE WAS ALSO SLUMPED IN HIS SEAT NEXT TO HIS WIFE. I IMMEDIATELY RPTED THE SIT TO FLT ATTENDANT #1; WHO IMMEDIATELY RPTED TO THE GATE AGENTS. THE GATE AGENTS THOUGHT THE PAX WAS OK WHEN THEY SPOKE WITH HIM AND DELAYING THE MATTER. I THEN SPOKE WITH THE CAPT; WHICH RESULTED IN REMOVAL OF THE PAX AND A 15 MIN DELAY. ABOUT 2 HRS INTO THE FLT; THE CAPT RECEIVED WORD THAT THE PAX WAS PUT ON ANOTHER FLT (45 MINS LATER). I BELIEVE THE ENTIRE ISSUE OF THE GATE AGENTS NOT REMOVING THE PAX IMMEDIATELY; RESULTED IN MAKING MYSELF; THE CAPT; AND OTHER FLT ATTENDANTS LOOK LIKE THEY SHOWED POOR JUDGEMENT; AND DELAYING THE FLT.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.