CABIN ATTENDANT RPT; S80; ORD-AUS. MAN THREATENED WOMAN; VERBALLY ABUSED HER; CABIN ATTENDANT AND OTHER PAX. POLICE MET FLT; NO ARREST. POLICE ESCORTED WOMAN TO HER CAR.

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A PAX VERBALLY ABUSED THE LADY NEXT TO HIM REPEATEDLY. WHEN I INTERVENED; HE VERBALLY ABUSED MYSELF AND OTHER PAX. HE THEN CONTINUED ON TO THREATEN THE LADY SEATED NEXT TO HIM STATING 'I KNOW WHERE YOU LIVE; I SAW IT ON YOUR LAPTOP.' THE LADY WAS SO SCARED; SHE REQUESTED SECURITY TO ESCORT HER TO HER CAR IN AUSTIN. GENTLEMAN WAS IN XA; FIRST NAME WAS X. LADY WAS IN XB. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT WHAT PROVOKED THE MAN'S ANGER AT THE LADY SITTING NEXT TO HIM WAS THAT HE TOLD HER THAT HE WAS GOING TO ORDER A BEER AND THEN PUT HIS HEADSETS ON; SO HE WOULDN'T BE ABLE TO HEAR THE FLT ATTENDANT ASK HIM FOR MONEY. WHEN THE RPTR CAME TO SERVE HIM; HE DID EXACTLY THAT; EXCEPT THAT THE LADY TOLD THE RPTR THAT THIS IS WHAT HE HAD PLANNED TO DO. THE MAN TURNED TO HER AND CALLED HER A *&%$# &^)@*% AND TOLD THE RPTR THE SAME THING. THE RPTR TOLD HIM TO 'BUTTON HIS MOUTH' AND WENT TO TELL THE CAPT. SHE ALSO GOT THE SURROUNDING PAX TO WRITE A WITNESS STATEMENT; SO THE MAN TURNED ON ALL THE PAX SITTING AROUND HIM AND CALLED THEM SIMILAR NAMES. THE POLICE MET THE FLT IN AUSTIN; BUT DIDN'T ARREST HIM; BECAUSE HE HADN'T BEEN PHYSICALLY ABUSIVE. THEY DID ESCORT THE WOMAN TO HER CAR. THE CAPT WAS FURIOUS THAT NOTHING WAS DONE TO THE MAN; SO HE TALKED TO THE AIRLINE'S MGMNT TO BAN THIS MAN FOR LIFE FROM THEIR AIRLINE.