MULTIPLE CABIN ATTENDANT RPT; B777; LHR-JFK. PAX REFUSED TO QUIT SMOKING IN LAVATORY. FO INTERVENED; THREATENED WITH FINE; JAIL TO NO AVAIL. POLICE ARRESTED PAX ON ARR.
Synopsis
MULTIPLE CABIN ATTENDANT RPT; B777; LHR-JFK. PAX REFUSED TO QUIT SMOKING IN LAVATORY. FO INTERVENED; THREATENED WITH FINE; JAIL TO NO AVAIL. POLICE ARRESTED PAX ON ARR.
Narrative
A PAX APCHED FLT ATTENDANTS IN THE AFT GALLEY; ADVISING ALL FLT ATTENDANTS HE NEEDED TO SMOKE; AND WAS GOING INTO THE BATHROOM TO HAVE A COUPLE OF PUFFS. HIS COMMENTS WERE THAT 'THE TERMINALS ARE NON-SMOKING; AND NOW THE PLANES ARE NON-SMOKING; WHAT'S A PERSON TO DO?' WE ADVISED HIM THAT HE COULD NOT SMOKE IN THE ACFT AT ALL; THAT MAYBE A MINT OR GUM MIGHT BE OF HELP. THE PAX HAD DRANK SEVERAL LIQUOR DRINKS; I FEEL CAUSING THE NEED FOR A SMOKE. WE WERE JOKING THAT WE UNDERSTOOD HIS PROB; BUT SMOKING ON THE ACFT WAS A FEDERAL OFFENSE. I TOLD HIM AS HE ENTERED THE BATHROOM THAT I WAS GOING TO STAND RIGHT OUTSIDE AND SNIFF AT THE DOOR; AND WOULD KNOW IF HE WERE SMOKING. I THOUGHT THAT THIS WOULD STOP HIM FROM TRYING TO SMOKE. I WAS WRONG. AS HE OPENED THE DOOR; AND I STOOD BY; I COULD SMELL SMOKE AS HE LEFT THE BATHROOM. I CONFRONTED HIM BY SAYING; 'MAN; WHY DID YOU DO THAT AFTER WE TOLD YOU NOT TO SMOKE?' HIS COMMENT WAS 'I ONLY HAD 2 PUFFS.' MY FIRST CONCERN AND QUESTION WAS; WHERE DID YOU PUT THE SMOKE OUT AT. HE STATED HE FLUSHED IT DOWN THE TOILET. AT THIS POINT; I GAVE THE PAX A GOOD TONGUE LASHING; TELLING HIM THAT THIS WOULD NOT HAPPEN AGAIN; AND WHY WOULD YOU AFTER WE WARNED HIM AGAINST IT. HIS COMMENTS WERE SOMETHING TO THE EFFECT; 'I'VE BEEN IN SEVERAL PRISONS AND I'M NOT AFRAID TO GO AGAIN.' ONE OF MY CO-WORKERS HAD CALLED THE PURSER; IN THE FORWARD GALLEY; TO ADVISE HER OF WHAT HAD HAPPENED. THE PURSER PROCEEDED WITH THE FO TO TALK TO THE PAX ABOUT WHY HE SMOKED ONBOARD THE ACFT. HE WAS ADVISED OF A POSSIBLE $2000 FINE. HE SEEMED TO GET MORE AND MORE AGGRESSIVE; BEING CONFRONTED BY MORE AND MORE PEOPLE. I OVERHEAD HIM SAY IF I KNEW THAT I WAS GOING TO GET A $2000 FINE; I WOULD HAVE SMOKED THE WHOLE CIGARETTE. HE SEEMED TO CALM DOWN; BUT AFTER THE PURSER AND FO LEFT; HE RETURNED TO THE BATHROOM AND SMOKED AGAIN. I CONFRONTED HIM AGAIN; BUT HIS COMMENTS WERE 'I DON'T WANT TO #@!@#@# TALK TO YOU.' I ADVISED THE GALLEY FLT ATTENDANT AND SHE CALLED UP TO THE PURSER AGAIN. AT THIS POINT; I STEPPED AWAY FEELING THAT HE MIGHT BECOME VIOLENT TOWARDS A MALE FLT ATTENDANT; ALLOWING THE PURSER TO HANDLE IT WITH THE CAPT AND FO. PAX WAS ARRESTED AT JFK UPON ARR. SUPPLEMENTAL INFO FROM ACN 386087: AFTER THE WAY FLT ATTENDANT #2 AND I WERE TREATED; WE REQUESTED CHARGES BE PRESSED. HE WAS NOT CONCERNED; HE SAID; BECAUSE HE'D ALREADY BEEN TO SEVERAL PRISONS BEFORE.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.