CABIN ATTENDANT RPT; B767-300ER; EZE-JFK. INCOHERENT WOMAN (DRUG INDUCED) SMOKED; CAUSED MAYHEM. PLT INTERVENTION; HANDCUFFED PAX. PURSER INJURED; FBI NOT CALLED.
Synopsis
CABIN ATTENDANT RPT; B767-300ER; EZE-JFK. INCOHERENT WOMAN (DRUG INDUCED) SMOKED; CAUSED MAYHEM. PLT INTERVENTION; HANDCUFFED PAX. PURSER INJURED; FBI NOT CALLED.
Narrative
PAX; MS X; 23 YRS OLD; AMERICAN. SHE SHOULD HAVE BEEN DENIED BOARDING DUE TO QUESTIONABLE BEHAVIOR. WE RPTED IT TO THE GATE AGENTS -- NO ACTION TAKEN. PAX X BEGAN SMOKING INFLT; THEN BEGAN ERRATIC BEHAVIOR -- TRIED TO BREAK INTO LOCKED LIQUOR CARTS FOR ALCOHOL. THE PURSER BEGAN TO PHYSICALLY HOLD HER ARMS. RELIEF PLT (FO) CALLED TO BACK AND BROUGHT THE FLEXICUFFS. THE PAX X WAS CUFFED TWICE. SHE TOLD THE FLC THAT SHE HAD TAKEN THE DRUG 'ECSTASY.' ON THE REMAINDER OF THE FLT THE CREW 'BABY-SAT' MS X IN THE LAST ROW OF COACH. THOUGH FEDERAL REGS HAD BEEN BROKEN; THE COCKPIT DID NOT WISH TO HAVE THE FBI MEET THE FLC (AGAINST THE WISHES OF THE CABIN CREW). IN JFK; THE SIT WAS DECLARED A 'MEDICAL EMER.' TO MY KNOWLEDGE; NO CHARGES WERE BROUGHT AGAINST THE PAX. REGS BROKEN; SMOKING (TWICE); INTERFERENCE WITH FLC (BOTH COCKPIT AND CABIN). THE FLT ALMOST DIVERTED TO SJU; PR. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE WOMAN WAS BEHAVING QUITE STRANGELY IN THE BOARDING AREA; WHERE THE CABIN CREW WAS WAITING TO GET ON THE PLANE. SHE CAME UP TO A FLT ATTENDANT; WHO WAS DOING SOMETHING ON A COMPUTER AT THE PODIUM; AND DEMANDED TO GET ON BOARD 'RIGHT NOW.' SHE WAS REALLY GLASSY EYED AND APPEARED TO BE ON AN HALLUCINOGENIC DRUG. THE FLT ATTENDANT TOLD THE GATE AGENTS; AND THEY JUST SHRUGGED AND IGNORED THE FLT ATTENDANTS' REQUEST TO NOT BOARD HER. THE WOMAN HAD BROUGHT ON A BOTTLE OF WINE AND BEER. THE CREW DISCOVERED THIS FACT WHEN THE WOMAN TURNED ON HER CALL BUTTON TO ASK FOR A WINE OPENER. NOT ONLY WAS SHE SMOKING ON A NO SMOKING FLT; BUT SHE EVEN CARRIED ON HER OWN ASHTRAY. THE FLT ATTENDANT CONFISCATED HER CIGARETTES; LIGHTER AND WINE BOTTLE. THEY LATER HAD TO CONFISCATE ANOTHER PACK OF CIGARETTES; ANOTHER LIGHTER AND THE BOTTLE OF BEER. THE PURSER WAS HURT TRYING TO RESTRAIN THE WOMAN; RESULTING IN A DEEP SCRATCH WHICH BLED PROFUSELY. THE RELIEF OFFICER BROUGHT THE HANDCUFFS AND LATER ASKED IF THE CABIN CREW WANTED THE FBI CALLED; WHICH THEY DID; BUT THE CAPT OVERRODE THEM; SAYING THAT SHE HAD EVENTUALLY QUIETED DOWN AND; MOST IMPORTANTLY; THEY DIDN'T HAVE TO DIVERT. IT WAS THE PORT AUTH POLICE THAT CALLED THE SIT A MEDICAL EMER. THE CAPT HAD CALLED FOR MEDICAL PERSONNEL TO MEET THE FLT; BECAUSE OF THE DRUGS CONSUMED. THE RPTR THINKS THAT THE PLTS SHOULD BE FINED; BECAUSE THEY DIDN'T CALL FOR THE FBI.
More incidents for this aircraft family →
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.