B737 DECLARES PAX MEDICAL EMER ONLY TO BE DELAYED AT ARPT GATE DUE TO BLOCKED GATE ASSIGNMENT AND INSUFFICIENT GND PERSONNEL TO SOLVE SIT.
Synopsis
B737 DECLARES PAX MEDICAL EMER ONLY TO BE DELAYED AT ARPT GATE DUE TO BLOCKED GATE ASSIGNMENT AND INSUFFICIENT GND PERSONNEL TO SOLVE SIT.
Narrative
WHILE ENRTE AT FL280; 35 MI SE EAU VOR; FLT ATTENDANT X RPTED A 91 YR OLD FEMALE PAX XX WAS HAVING CHEST PAINS AND HAD TAKEN HER OWN NITROGLYCERIN PILLS. FLT ATTENDANT X WAS PREPARING TO GIVE HER OXYGEN. WE DECLARED A MEDICAL EMER WITH ATC AND WERE CLRED DIRECT TO MSP. WE THEN NOTIFIED DISPATCH THROUGH ACARS OF THE MEDICAL EMER AND REQUESTED THAT PARAMEDICS MEET THE AIRPLANE IN MSP. WE LANDED STRAIGHT IN ON RWY 30R AT MSP AND FOUND A COMPANY AIRPLANE PARKING AT OUR GATE X; WHICH WAS THE LAST NON OCCUPIED X GATE AT MSP. WITH A MEDICAL EMER INBOUND TO MSP; MSP OPS HAD US WAIT 5 MINS FOR ANOTHER GATE Y. UPON TAXI INTO GATE Y (WHICH REQUIRES 2 GUIDEMEN) FOR PARKING; MSP ONLY HAD 1 PERSON. I TAXIED THE ACFT TOWARD THE TERMINAL AND FLASHED MY TAXI LIGHT FOR THE SECOND GUIDEMAN. A PERSON ON THE RAMP WITH A TIE ON; NO WANDS; STANDING APPROX 15 FT FROM THE LEAD-IN LINE GAVE ME THE XFER TO THE NEXT GUIDEMAN SIGNAL WITH NEVER GIVING ANY GUIDANCE. DUE TO MEDICAL EMER; I TAXIED THE ACFT IN ON THE LEAD-IN LINE AND MADE THE TURN WHILE WATCHING THE GUIDEMAN ON THE FINAL PARKING LINE. THE PERSON ON THE RAMP THAT REFUSED TO GIVE US PROPER GUIDANCE WAS AN AIR CREW COMPANY MGR/SUPVR. MSP OPS HANDLED OUR ARR VERY POORLY.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.