PLT DEPARTING MRY; OBJECTS TO MRY CTLR'S DEMEANOR AND CONDUCT WITH ALL OTHER ACFT ON FREQ.
Synopsis
PLT DEPARTING MRY; OBJECTS TO MRY CTLR'S DEMEANOR AND CONDUCT WITH ALL OTHER ACFT ON FREQ.
Narrative
I WAS PLANNING TO DEPART MRY FOR A RETURN FLT TO SAC; IN A CESSNA 172. I OBSERVED ATIS INFO AND CONTACTED CLRNC DELIVERY/GND ON 121.9; THE FREQ ADVISED BY ATIS. AFTER HEARING A RPT OF A MILD EARTHQUAKE; I CONTACTED MRY GND FOR TAXI CLRNC WITH VFR FLT FOLLOWING SVCS TO SAC VIA OAK. CTLR REPLIED WITH A GENERAL REQUEST TO ALL TFC TO REPLY ONLY WHEN SPOKEN TO BY THAT CTLR. HE ALSO STATED THAT HE WAS LISTENING TO MANY FREQS AND THAT IT WAS DIFFICULT TO RESPOND TO EVERYBODY AT ONCE. AFTER A FEW MINS; I REATTEMPTED MY REQUEST FOR TAXI WITH RADAR SVCS AND RECEIVED A PARTIAL CLRNC CONSISTING OF 'TAXI TO RWY 10R AND SQUAWK XXXX.' CTLR ADDED THAT WE SHOULD EXPECT FURTHER INFO. AFTER COMPLETING PRE-TKOF CHKS; I CONTACTED TWR FREQ TO ANNOUNCE THAT I WAS READY TO DEPART RWY 10R. THE SAME CTLR ADVISED ME TO HOLD SHORT FOR A DC9 LNDG ON RWY 28L. AFTER THE DC9 HAD CLRED THE RWY; THE CTLR CLRED ME FOR TKOF ON RWY 10R. ASSUMING NORMAL DEP PROCS AND ON COURSE TOWARDS THE GILRO INTXN; A FEW MINS HAD PASSED SINCE MY DEP AND I HAD YET TO SWITCH TO DEP FREQ. CONSEQUENTLY; I QUERIED ABOUT CHANGING TO A DEP FREQ; ONLY TO BE REPLIED WITH AN AGGRAVATED RESPONSE. MINS LATER; THE CTLR XFERRED ME TO HIS DEP FREQ. PROCEEDING TOWARDS GILRO AND CLBING TO 5500 FT MSL; I OVERHEARD AT LEAST 6 ACFT ON FIELD OR IN THE PATTERN; WITH POSSIBLY MORE WITHIN MRY TWR/TRACON'S AIRSPACE. APPARENT CONFUSION AND AGGRAVATION DEVELOPED ON THE PART OF THE CTLR AS INBOUND TFC WERE HOLDING IN ANTICIPATION OF LNDG CLRNCS. EFFORTS TO DIRECT THE TFC AND/OR CONFUSION UPON THE CTLR AND/OR PLTS' PART CAUSED THE SOLE CTLR TO SPEAK TO TFC WITH AN AGGRAVATED AND DISCOURTEOUS TONE. THE CTLR SPOKE WITH A DISRESPECTFUL AND UNPROFESSIONAL TONE; DISREGARDING COMS PROCS AND ETIQUETTE AS DESCRIBED IN THE AIM (AIM 4-2-1). UPON HEARING THIS; I REQUESTED THE INITIALS OF THE CTLR AND FOR HIM TO 'MARK THE TAPES.' THE CTLR IDENTED HIMSELF. PERSONALLY; I FELT INSULTED TO BE SPOKEN TO IN THE MANNER HE SPOKE TO MYSELF AND TOWARDS THE OTHER TFC WITHIN HIS AIRSPACE. I DO BELIEVE THAT THE AFOREMENTIONED INCIDENTS WERE PARTIALLY DUE TO A WORKLOAD BEYOND THE ABILITIES OF THE CTLR. IT SEEMED AS THOUGH HE WAS THE ONLY CTLR ON DUTY; AS HE WAS CTLING ALL OF MRY'S AIRSPACE AND ALL OF MRY'S FREQS. UNDER THE CIRCUMSTANCES THAT EVENING; I FEEL THAT IF ANY EMER HAD ARISEN; THE CTLR WOULD NOT HAVE BEEN ABLE TO DEAL WITH THE SIT IN AN EXPEDITIOUS AND SAFE MANNER. I FOLLOWED UP THIS INCIDENT WITH A CALL TO MRY TWR; 2 DAYS LATER. I SPOKE TO THE SUPVR AND ADVISED HIM OF THE PRIOR INCIDENT. HE INFORMED ME THAT THIS INCIDENT WOULD BE REVIEWED FURTHER.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.