MD SUPER 80 CAPT COMPLAINT ABOUT NOT BEING INFORMED OF SPECIAL SECURITY CHK DURING DEPLANING AT DEST. RPTR FELT IF SOMETHING HAPPENED IN FLT; HE WOULD NOT KNOW WHAT COURSE OF ACTION TO TAKE.

Date: 2002-04 · Aircraft: MD-80 Series (DC-9-80) Undifferentiated or Other Model

Anomalies: flight-deck-cabin-aircraft-event-other-unknown|other-after-lndg-acft-security-chk

Synopsis

MD SUPER 80 CAPT COMPLAINT ABOUT NOT BEING INFORMED OF SPECIAL SECURITY CHK DURING DEPLANING AT DEST. RPTR FELT IF SOMETHING HAPPENED IN FLT; HE WOULD NOT KNOW WHAT COURSE OF ACTION TO TAKE.

Narrative

FLT DEPARTED ZZZ ENRTE TO ZZZ1. OPS NORMAL. AFTER LNDG AT ZZZ1 RAMP NOTIFIED CREW THAT A REAR STAIRS DEPLANE AND PAX SEARCH WAS GOING TO OCCUR AS A RESULT OF A SECURITY BREACH AT ZZZ. CAST OF THOUSANDS PRESENT AT THE GATE. NO COMMUNICATION WITH GND PERSONNEL. NO GUIDANCE FROM MGR; RAMP; ACR SECURITY OR ARPT SECURITY. CAPT LEFT TOTALLY IN THE DARK. TOTALLY UNACCEPTABLE SIT. EVERYONE ELSE IN THE COMPANY KNEW EXCEPT FOR THE CAPT DIRECTLY IN CHARGE OF ACFT SECURITY. I AM INCENSED. THE INDIVIDUAL RESPONSIBLE SHOULD BE TERMINATED. IF ANY INFLT EVENT HAD OCCURRED; I WOULD HAVE BEEN WITHOUT THE KNOWLEDGE OR ABILITY TO CTL THE SIT. I WOULD NOT HAVE KNOWN WHETHER TO LAND ASAP AT AN INTERVENING LOCATION; TO GET PAX INVOLVED OR TO RETURN TO ZZZ. AGAIN; THIS IS UNACCEPTABLE BEHAVIOR BY ACR SECURITY. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATED THAT HE HAS DISCUSSED THIS MATTER WITH ALL RESPONSIBLE COMPANY PERSONNEL; TOGETHER WITH MEMBERS OF ANOTHER AIRLINE TO WHICH THEY HAD RECENTLY MERGED AND BELIEVE THAT THERE WILL NOT BE A PROBLEM IN THE FUTURE. RPTR ADVISED THAT HIS COMPANY DISPATCHER PASSED ON THE INSTRUCTIONS FOR THE SECURITY CHK TO THE MERGING COMPANY DISPATCHER WHO DID NOT KNOW THE FLC HAD NOT BEEN NOTIFIED ABOUT THE SPECIAL SECURITY CHK. BASED ON COMPANY KNOWLEDGE AND EFFORTS TO CORRECT THIS PROB IN THE FUTURE; HE IS CONFIDENT THAT THIS PROB WILL NOT HAPPEN AGAIN.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.