MD80 FLT ATTENDANT HAD A VERY ABUSIVE PAX ON HER FLT.

Narrative

PAX ADDRESSED ME LOUDLY; RUDELY INFLT. SAID I 'HIT' HIM EVERY TIME I WALKED BY. I OFFERED CLUB SODA; ALTHOUGH I'D NOT BUMPED INTO HIM. HE CONTINUED TO YELL. I APOLOGIZED 3 TIMES -- HE WOULDN'T LISTEN. I TOLD HIM THERE WAS NOTHING ELSE I COULD DO; HE NEEDED TO STOP YELLING AND THAT I WOULD BE IN AISLE A LOT; TO KEEP HIS ARM OUT OF THE AISLE IF HE FELT I MIGHT BUMP INTO HIM. HE WOULDN'T LEAVE ME ALONE. I HAD 13 OTHER PAX TO SERVE. ASKED FLT ATTENDANT #4 IN Y CABIN TO COME FORWARD AND HELP. HE MADE HER TAKE HIS TRAY BACK; SAID WE'D PUT SOMETHING IN HIS FOOD. I AVOIDED HIM THE REST OF THE FLT. HE LATER BEGAN YELLING AT FLT ATTENDANT #2 WHO SERVED HIM WITH A MISCONDUCT FORM. HE CONTINUED TO VERBALLY ABUSE HER. PAX BEGAN OFFERING ADDRESSES; SYMPATHY; AND SUPPORT. AT THE GATE (ORD) WHILE WAITING FOR AGENT TO OPEN DOOR; HE BEGAN 'SINGING' RIGHT BEHIND ME 'I'M GONNA BE RICH; I'M GONNA BE A MILLIONAIRE.' WE HAD THE COCKPIT CALL THE AUTHS. NO FAA OR FLT SVC AVAILABLE AT XA00. ACR RAMP TOOK HIS STATEMENT AND PHONED HIS CAB FOR HOME. HIS STATEMENT TO ACR RAMP AND FLT ATTENDANTS #2 AND #4 WAS I'D CALLED HIM AN 'UPPITY NIGGER;' SWORE AT HIM; HIT HIM AND REFUSED TO SERVE HIM. ALL LIES -- I HAVE SEVERAL WITNESSES. WE WERE VERBALLY ABUSED IN THE AIR; ON THE GND 3+ HRS AND NO ONE HELPED US. WOULD'VE BEEN APPALLING BEFORE 09/TUE/01 AFTER; IT'S UNBELIEVABLE! I TURNED IN PAPERWORK IMMEDIATELY TO OUR BASE MGR.