B767 FLT ATTENDANT DESCRIBES A BELLIGERENT; DRUNK PAX THAT GOT TRAPPED IN THE PAX LAVATORY.
Synopsis
B767 FLT ATTENDANT DESCRIBES A BELLIGERENT; DRUNK PAX THAT GOT TRAPPED IN THE PAX LAVATORY.
Narrative
PAX X RAPIDLY WALKED TOWARDS AFT AREA OF AIRPLANE WITH A SILVER COLORED LAVATORY DOOR HANDLE GRIPPED TIGHTLY IN HIS HAND; THEN POINTED IT TOWARDS ME AND 2 OTHER FLT ATTENDANTS; YELLING HE HAD BEEN LOCKED IN LAVATORY C AND HAD RANG HIS FLT ATTENDANT CALL LIGHT BUT NO ONE CAME; BUT ANOTHER PAX HAD LET HIM OUT. I THEN WALKED THROUGH THE CABIN R AISLE UP TO FIRST CLASS GALLEY. FLT ATTENDANT #5 WAS IN GALLEY ALONG WITH FLT ATTENDANT #3 THAT HAD ALSO BEEN IN AFT OF MAIN CABIN. MR X THEN CAME STOMPING RAPIDLY AND LOUDLY UP THE L AISLE; CAME INTO FIRST CLASS GALLEY; POINTED HIS FINGER IN FLT ATTENDANT #3'S FACE SAYING SOMETHING. HIS STOMPING WOKE SEVERAL FIRST CLASS PAX AS WELL AS CREW MEMBERS ON THEIR REST BREAK. PAX X APPEARED IRRITATED SEVERAL TIMES DURING BOARDING AND FLT AT PAX AS THEY WALKED PASSED HIS SEAT OR STOOD WAITING FOR LAVATORY AND AT ME AND FLT ATTENDANT #8 AS WE HAD TO MOVE CARTS AROUND IN THAT AREA. HIS SEAT WAS ACROSS FROM MID GALLEY. AFTER LNDG AND DISEMBARKMENT; I WAS STANDING IN A GATE AREA WHEN MRS X APCHED ME FROM ANOTHER GATE AREA; GOT IN MY FACE AND SAID TO ME; 'DO YOU KNOW HOW HUMILIATING IT IS TO WALK OFF THE AIRPLANE AND BE MET BY THE POLICE? HE WAS LOCKED IN THE LAVATORY FOR 5 MINS (AND THEN SHE RAISED HER VOICE AND YELLED) BECAUSE YOU DON'T DO YOUR JOB.' I TURNED AWAY AND WALKED OFF FROM HER.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.