PAX DISTURBANCE.

Date: 2002-05 · Aircraft: MD-80 Series (DC-9-80) Undifferentiated or Other Model

Anomalies: deviation-discrepancy-procedural-far|flight-deck-cabin-aircraft-event-passenger-misconduct

Synopsis

PAX DISTURBANCE.

Narrative

RIGHT AFTER TKOF; PAX SEATED ON XXXX DECIDED TO CHANGE SEATS. THEY GOT UP ON CLBING STAGE AND PROCEEDED TO THE BACK OF THE ACFT. FLT ATTENDANTS WERE STILL ON THEIR JUMP SEATS -- WE WERE NOT 10000 FT YET. I TOLD THEM TO STAY IN THEIR SEATS; BUT THEY CONTINUED TO TAKE THE LAST ROW SEATS. DURING FLT; THEY WERE ASKING ALL KINDS OF QUESTIONS LIKE WHY WE WERE IN THE BACK OF ACFT; WHY LIGHTS WERE ON AND CURTAINS OPEN. THEY REQUESTED SPECIAL MEALS ON BEVERAGE FLT ONLY. THEY WERE LOUD AND AGGRESSIVE IN THEIR TONE OF VOICE. ABOUT 1 1/2 HRS INTO THE FLT; I DISCOVERED THEY WERE DRINKING OUT OF THEIR OWN BOTTLE THAT THEY HAD IN A RED BACKPACK TO THE MIDDLE SEAT NEXT TO THEM. I INFORMED THEM THAT THEY COULD NOT DO THAT; BUT BY THAT TIME THE BOTTLE WAS EMPTY (JIM BEAN). ON DSCNT; THEY STARTED TO GET LOUDER; INSISTING FOR US TO TURN LIGHTS DOWN. WHEN THEY DID NOT GET A MEAL; FLT ATTENDANT #2 WAS EATING A SANDWICH HE HAD PURCHASED IN TPA AND ONE OF THEM SAID; 'I BETTER NOT SEE HER EATING TWICE.' KEEP IN MIND FLT ATTENDANT #2 WAS A MALE; NOT A FEMALE. AT THAT POINT NOTHING WAS SAID. CAPT WAS INFORMED OF SIT IMMEDIATELY AND FLT ATTENDANT #1 AS WELL. THE HARASSMENT CONTINUED DURING DSCNT UNTIL ANOTHER PAX TOLD THEM TO BE QUIET BECAUSE THEY WERE EXTREMELY LOUD AT THIS POINT. THIS PAX WAS A NON REVENUE FLT ATTENDANT ON HER WAY TO WORK. AT THIS POINT I ASKED THEM TO CALM DOWN AND TO KEEP THEIR VOICES DOWN. ONE OF THE PAX TOLD ME IN SPANISH 'YOU DON'T HAVE TO TELL ME WHAT TO DO; GET OUT OF MY FACE YOU ASSHOLE.' AT THAT POINT I CALLED #1 PURSER AND REQUESTED TO HAVE POLICE MEET FLT. PAX WERE RESEATED TO PROTECT FLT.

Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.