B767 FLT ATTENDANT HAD AN UNRULY PAX THAT WAS DRINKING FROM HER OWN ALCOHOL SUPPLY AND HAD TO BE SEDATED BY ONBOARD MD PAX AND UNITED STATES MARINE PAX.
Synopsis
B767 FLT ATTENDANT HAD AN UNRULY PAX THAT WAS DRINKING FROM HER OWN ALCOHOL SUPPLY AND HAD TO BE SEDATED BY ONBOARD MD PAX AND UNITED STATES MARINE PAX.
Narrative
THE PURSER CAME TO THE FLT DECK TO TALK ABOUT AN UNRULY PAX. HE SAID THE PAX HAD BEEN DRINKING FROM HER OWN CONTAINER AFTER SHE HAD BEEN CUT OFF BY THE FLT ATTENDANTS. SHE GRABBED A FLT ATTENDANT BY THE TIE AND PULLED HIM CLOSER TO HER. HE PUSHED HER HAND AWAY AND TOLD HER THAT SHE COULD NOT CONTINUE WITH THIS BEHAVIOR. SHE WAS ALSO TOLD THAT IF HER BEHAVIOR CONTINUED; THE ACFT WOULD BE MET BY THE AUTHS. I ASKED IF THE FLT ATTENDANT HAD BEEN INJURED. HE HAD NOT. IT WAS DECIDED TO HAVE CUSTOMER SVC REPRESENTATIVE SUPVR MEET THE FLT. DISPATCH WAS INFORMED. WHEN THE PURSER RETURNED TO THE CABIN; HE CALLED ME AND SAID THE PAX WAS OUT OF CTL. SHE WAS THROWING OBJECTS AT THE FLT ATTENDANTS AND HAD GRABBED A PAX BY THE TESTICLES. IT WAS DECIDED TO RESTRAIN THE UNRULY PAX. 4 UNITED STATES MARINES RESTRAINED THE PAX. 6 OTHERS HELPED. TOUCH-CUFFS WERE USED TO RESTRAIN THE PAX. I ENSURED THE CUFFS WERE APPLIED PROPERLY. 3 DOCTORS HELPED TO ENSURE THE PAX HEALTH. VALIUM WAS ADMINISTERED. THE FLT OPS MANUAL CHKLIST WAS USED. SATCOM WAS USED. CABIN USE OF SATCOM WAS DISABLED TO ENSURE UNINTERRUPTED FLT DECK USAGE. THE OTHER PAX WERE MOVED AWAY. DISPATCH AND THE FLT OPS MGR WERE PART OF THE PROCESS. BECAUSE THE EBBR GSC HAD CONCERNS ABOUT 5 MOROCCANS ON BOARD; THE MARINES GUARDED THE COCKPIT DURING THE DISRUPTION.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.