CL60 PIC QUESTIONS DCA TWR CTLR'S ATTITUDE AND RESPONSE TO REQUESTED VERIFICATION AND READBACK OF IFR DEP CLRNC.
Synopsis
CL60 PIC QUESTIONS DCA TWR CTLR'S ATTITUDE AND RESPONSE TO REQUESTED VERIFICATION AND READBACK OF IFR DEP CLRNC.
Narrative
POTENTIAL FOR CLRNC DEVIATION DUE TO PERFORMANCE AND ATTITUDE OF CLRNC DELIVERY OPERATION: CLRNC DELIVERED RAPIDLY; CREW UNFAMILIAR WITH ARPT; ATTEMPTED READBACK; CTLR REPEATED CLRNC QUICKLY AGAIN. NO REPLY ON READBACK SO WE QUERIED CTLR; WHO AGAIN; RAPIDLY READ CLRNC AND ALTHOUGH WE AGAIN FAILED ON THE READBACK; THE CTLR DID NOT ACKNOWLEDGE. LATER; BEFORE TAXI; I ATTEMPTED TO CLARIFY THE CLRNC. THE CTLR WAS AGAIN RUDE AND TERSE WITH HIS REPLIES. IN ADDITION; I HAD A QUESTION ABOUT A FIX NAMED IN THE CLRNC; AND THE CTLR REPLY WAS QUITE TERSE. RWY INCURSIONS AND CLRNC DEVIATIONS OCCUR OFTEN. I BELIEVE BECAUSE OF THESE TYPES OF EVENTS. OVER AND OVER; PLTS ARE TOLD; 'IF IN DOUBT; QUERY THE CTLR.' YET WHEN OUR QUERIES ARE MET WITH UNPROFESSIONAL SARCASM AND CONTEMPT; HOW OFTEN WILL WE ATTEMPT TO CLARIFY BEFORE TAKING THE 'WE'LL FIGURE IT OUT ON THE FLY' ATTITUDE. THE STAGE IS NOW SET FOR DISASTER. IN THIS CASE; AS IN OTHERS I'VE EXPERIENCED; THE PROB IS NOT A MISTAKE OR OMISSION; IT RESTS IN THE CHOSEN ATTITUDE OF ONE OR MORE OF THE PLAYERS. THERE IS NO GOOD REASON TO NOT CORRECT THIS PROB. ALL THE FAA MEMOS CHARTS; MAIL OUTS; ETC; ARE USELESS IF WE LET FOUL ATTITUDES GO UNCHALLENGED ANY LONGER.
Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.