B747-400 CREW FOUND THEY WERE UNABLE TO USE FUEL FROM THE STABILIZER TANKS BECAUSE MAINT HAD PULLED AND COLLARED THE FUEL BOOST PUMP CIRCUIT BREAKERS.

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FLT DEPARTED JFK ON SCHEDULE; BUT DELAYED FOR TKOF DUE TO DEICING. FUEL AT START OF TKOF APPROX 360000 LBS; WITH 20.8 IN HORIZ STABILIZER TANK; AND 94.4 IN CTR WING TANK. R STABILIZER PUMP SWITCH ON; L STABILIZER PUMP SWITCH OFF; AS PER B747-400 OPERATING BULLETIN. WHEN CTR WING TANK FUEL REACHED APPROX 80.4; 'FUEL PUMP STABILIZER R' MESSAGE ILLUMINATED ON EICAS WITH SIMILAR STATUS MESSAGE. PUMP INDICATION ON FUEL SYNOPTIC CHANGED FROM BLUE TO YELLOW. R HORIZ STABILIZER TANK PUMP TURNED OFF AT THIS TIME IN ACCORDANCE WITH OPERATING BULLETIN. SHORTLY THEREAFTER; EICAS MESSAGE 'FUEL STABILIZER XFER' ILLUMINATED. THEN INITIATED 'FUEL STABILIZER XFER' CHKLIST. NOTEWORTHY IN THIS CHKLIST IS THE FIRST STEP WHICH SAYS; 'CHK STABILIZER TANK PUMP SWITCHES ON.' THIS STATEMENT CONFLICTS WITH OPERATING BULLETIN WHICH DOES NOT PERMIT USE OF THE L STABILIZER PUMP AND; IN THIS CASE; REQUIRED US TO TURN OFF THE R STABILIZER PUMP DUE TO THE 'FUEL PUMP STABILIZER R' MESSAGE. ALSO NOTEWORTHY IS THAT THIS PROC RECONFIGURES ACFT FUEL SYS TO THE TANK-TO-ENG BURN SEQUENCE. OUR GROSS WT WAS 845000 LBS. THE PROC EMPHASIZES; TO LAND BEFORE MAIN TANK #2 OR #3 IS EMPTY TO MAINTAIN CTR OF GRAVITY WITHIN LIMITS. HOWEVER; ANOTHER CONCERN IS THAT MAIN TANKS #1 AND #4 MAY CONTAIN LESS FUEL THAN #2 AND #3. HENCE; MAIN TANKS #1 AND #4 WILL EMPTY BEFORE #2 AND #3; REQUIRING FUEL BURN RECONFIGN. AFTER COCKPIT OPS MANUAL PROC COMPLETED; DISPATCH AND MAINT CTL NOTIFIED. CONSIDERABLE DIFFICULTY OCCURRED USING VHF 131.45 AND 126.7; SO WE ESTABLISHED PHONE PATCH ON HF. DURING CONFERENCE WITH DISPATCH; MAINT CTL AND CAPT Y; CAPT X REQUESTED USE OF THE L HORIZ STABILIZER TANK XFER PUMP DESPITE OPERATING BULLETIN; ITEM 2. CAPT CONCURRED THAT WE COULD USE THE L PUMP AND INDICATED THAT THE OPERATING BULLETIN INSTRUCTIONS WOULD BE CHANGED TO REFLECT. WE TRIED THE L HORIZ STABILIZER TANK XFER PUMP; BUT IT ALSO APPEARED INOP. CAPT Y THEN SUGGESTED THAT THE PROB MAY BE CIRCUIT BREAKERS FOR THE L AND R HORIZ STABILIZER TANK XFER PUMPS LOCATED IN THE FLT ATTENDANT CREW REST AREA MAY BE OPEN. IT WAS AGREED THAT EVEN IF THEY WERE OPEN; THEY COULD NOT BE RESET; SO THAT ISSUE WAS DISMISSED. THEREAFTER; IN ACCORDANCE WITH THE OVERWT LNDG CHKLIST; AN EMER WAS DECLARED AND A DIVERSION TO DTW INITIATED. AT XA15Z AND APCHING DTW; DISPATCH REQUESTED TO HAVE SOMEONE CHK THOSE XFER PUMP CIRCUIT BREAKERS AND; IF OPEN AND COLLARED; TO REMOVE THE R HORIZ STABILIZER TANK XFER PUMP CIRCUIT BREAKER COLLAR AND RESET THAT CIRCUIT BREAKER. BOTH HORIZ STABILIZER TANK XFER PUMP CIRCUIT BREAKERS WERE FOUND OPEN AND COLLARED. WE RESET THE R PUMP CIRCUIT BREAKER AND THE HORIZ STABILIZER TANK FUEL BEGAN A NORMAL (1 PUMP) XFER. THIS WAS ACCOMPLISHED IN HOLDING AT SPICA; 12000 FT. AT THIS TIME; THE EMER WAS CANCELED AND A DIVERSION TO ANC WAS COORD WITH DISPATCH AND ATC. THIS WAS TO AVOID AN OVERWT LNDG OR FUEL DUMPING IN DTW AND PROVIDE A REFUELING POINT ENRTE TO NRT. TO LAND WITHIN MAX GROSS WT LIMITS AT ANC; WE COORD WITH DISPATCH AND ZAN TO DUMP 3000 LBS OF FUEL AT FL310 APPROX 80 MI PRIOR TO YESKA.