B737 CREW HAD A REDUCED; OR NO FLAP LNDG AT SJU.
Synopsis
B737 CREW HAD A REDUCED; OR NO FLAP LNDG AT SJU.
Narrative
BEFORE LNDG INTO SJU; ACFT DID NOT SOUND NORMAL. I USUALLY WORK IN THE FRONT AS #3 FLT ATTENDANT; BUT THIS MONTH; I WAS #2 FLT ATTENDANT. I'VE BEEN IN THE BACK OF AN AIRPLANE MOST OF MY LIFE; SO WHEN I SAY IT DIDN'T SOUND NORMAL; I CAN'T PUT MY FINGER ON IT; IT JUST SOUNDED WEAK AND QUIET. ON APCH; WE PULLED UP AND MADE AN ABRUPT HARD L. I COULD SEE THAT WE WERE NOT IN OUR USUAL APCH FOR LNDG. I'VE LIVED IN SJU FOR 6 YRS. WE WERE OVER OLD SAN JUAN. THE CAPT CALLED BACK TO SAY WE HAD A MALFUNCTION WITH AN INDICATOR; HE WAS CHKING IT OUT; REGARDING THE FLAPS. WE FLEW OUT OVER THE OCEAN. I ASSUMED WE WERE 'DUMPING FUEL.' I'VE DONE THAT BEFORE TOO INTO SJU. THEN THE CAPT CALLED BACK AND WANTED TO KNOW HOW MANY PAX WE HAD ONBOARD. I SAID FULL. THE CABIN LIGHTS WERE OUT. I TRIED TO TURN THEM ON TO FULL BRIGHT; BUT THE #1 FLT ATTENDANT HAD THE MAIN SWITCH TURNED OFF. SO I CALLED TO HAVE HIM TURN THEM ON. HE ASKED WHY. I SAID SO WE CAN SEE. HE DID. THE PAX IN THE LAST ROW OVERHEARD ME TELL THE #4 FLT ATTENDANT WHAT WAS GOING ON SO I GOT UP TO CALM THEM DOWN. IF THERE WAS A PHONE FOR THE #4 FLT ATTENDANT; I WOULDN'T HAVE HAD TO DO THAT. THE CAPT SAID THIS WAS ROUTINE FOR THEM; HOWEVER; FIRE TRUCKS MEETING THE ACFT AND NO FLAPS DOESN'T MEAN ROUTINE TO ME. WE DIDN'T PREPARE THE CABIN OR PAX FOR EMER LNDG BASED ON THE CAPT'S INSTRUCTIONS; BUT THE #4 FLT ATTENDANT AND I WERE READY TO EVACUATE IF NECESSARY. WE LANDED FAST. EVERYTHING WAS FINE. FIRE TRUCKS CHKED FOR FIRE; WE WENT TO THE GATE. NEEDS: #4 FLT ATTENDANT NEEDS A PHONE. THE RED STRAP NEEDS TO BE REMOVED FROM DOOR; IT INTERFERES WITH ASSESSMENT OUT OF WINDOWS; AND IS OF NO USE TO ANYONE EXCEPT BOEING. #1 FLT ATTENDANT DIDN'T FEEL THERE WAS AN EMER; BUT UNDER THE CIRCUMSTANCES; I THINK HE SHOULD HAVE BEEN PREPARED FOR ONE; THE REST OF US WERE.
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Source: NASA Aviation Safety Reporting System (public domain). Reports are voluntary submissions and are not verified by NASA.